Effective Communication for Colleges Author:Clarice Pennebaker Brantley, Michele Goulet Miller Effective Communication for Colleges, 10e, follows and promotes the highly successful Communication- by-Objectives (CBO) approach, a no-nonsense process for preparing messages. The CBO approach provides an essential framework for preparing messages and enables users to grasp principles of effective messages quickly and easily. This text/workbo... more »ok/reference guide provides thorough coverage of business communication concepts in one convenient package.« less