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Effective Customer Care
Effective Customer Care
Author: Amanda Knight
Written in a friendly style, with illustrations, case studies and practical advice, this book shows the importance of good customer care and how to effect a positive customer care culture.
ISBN-13: 9781900360364
ISBN-10: 1900360365
Publication Date: 6/1/2000
Pages: 96
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Publisher: Directory of Social Change
Book Type: Paperback
Members Wishing: 0
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