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Search - Empowering Service Excellence: Beyond the Quick Fix (Cassell Services Management)

Empowering Service Excellence: Beyond the Quick Fix (Cassell Services Management)
Empowering Service Excellence Beyond the Quick Fix - Cassell Services Management
Author: Conrad Lashley
ISBN-13: 9780304331697
ISBN-10: 0304331694
Publication Date: 12/1997
Pages: 224
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Publisher: Cassell
Book Type: Paperback
Other Versions: Hardcover
Members Wishing: 0
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