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Engaging in Evaluation and Assessment Research
Engaging in Evaluation and Assessment Research
Author: Peter Hernon, Robert E. Dugan, Danuta A. Nitecki
Increasingly, libraries must address questions of accountability, efficiency, effectiveness, and impact?the extent to which a program causes positive changes in the target population. All of these issues are important to library managers and those to whom they directly report. With the heightened interest in customer expectations and increased f...  more »
ISBN-13: 9781598845730
ISBN-10: 159884573X
Publication Date: 6/24/2011
Pages: 305
Edition: 1
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Publisher: Libraries Unlimited
Book Type: Paperback
Members Wishing: 0
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