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Topic: Error in the system for Wish Lists

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Subject: Error in the system for Wish Lists
Date Posted: 8/5/2008 8:29 AM ET
Member Since: 7/18/2008
Posts: 1,051
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I've posted a few books now that were wish listed & they came up as regular postings. I know the ISBN is correct because I searched for it before I posted to see if it was on any WL's. It's done this for quite a few books now.

Date Posted: 8/5/2008 9:17 AM ET
Member Since: 6/4/2007
Posts: 2,941
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Can you give an example?  If you can list a few of those IBSN's here it can be checked.

Date Posted: 8/5/2008 9:20 AM ET
Member Since: 8/16/2007
Posts: 15,187
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Are you sure they are not on 1hr Auto-request hold? Look for a grey (!) to the right of the book on your shelf. That means they were auto-requested and they will not go to the WL Hold Tab. 

Date Posted: 8/5/2008 9:20 AM ET
Member Since: 7/18/2008
Posts: 1,051
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For example: 0739447599

You'll see one posted - it's mine. When I posted it, it saidit had 1 person on the wish list.

Date Posted: 8/5/2008 9:32 AM ET
Member Since: 6/4/2007
Posts: 2,941
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There's only one in the system.  It's possible you posted it around the same time as someone else posting another copy, and their copy went to the wisher.  Maybe it's possible the person removed the book from their Wish List...

Date Posted: 8/5/2008 9:42 AM ET
Member Since: 7/18/2008
Posts: 1,051
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Well, it said it had a wisher still after I posted it too. Go to the 'WL' tag.

Date Posted: 8/5/2008 9:51 AM ET
Member Since: 6/4/2007
Posts: 2,941
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The tag has nothing to do with whether or not anyone's still wishing for the book, that's just a label someone applied and has yet to remove.  A book only has wishers if it says so in the listing (Members Wishing: x) or if, on your Bookshelf or similar list if it has a red or green W to the right of the title.

Date Posted: 8/5/2008 9:54 AM ET
Member Since: 7/18/2008
Posts: 1,051
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As I've said, it did say that. Whatever.

Edit: I deleted my book. Go see what I mean.

Also it didn't have the '! either. After I saw that when I posted it that's when I was like "Hmmm...".



Last Edited on: 8/5/08 9:56 AM ET - Total times edited: 1
Date Posted: 8/5/2008 9:59 AM ET
Member Since: 6/4/2007
Posts: 2,941
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I'm sorry that I apparently wasn't able to answer your question.  Good luck with your book all the same.

Date Posted: 8/5/2008 10:12 AM ET
Member Since: 4/25/2008
Posts: 428
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I've noticed things like this before. Specifically, I've noticed that on the books that I have wishlisted, the numbers don't always add up.

For instance, on book 1400049628. I have this book on my wishlist. I'm so far down that I'll never get it, but that's another story. In any case, it says that I'm in position 177 of 182. However, when you look at the book, it says that there's only 175 members wishing.

The only explanation that I can come up with is that the wishlist doesn't always take into account members who are on hold or have left the site. However, it does seem to be smart enough not to offer books to these accounts as your post seems to indicate.

Unless you need the book taken immediately, I would just ignore the problem. It doesn't keep you from listing the book. It just adds an element of uncertainty to posting wishlisted books.

Date Posted: 8/5/2008 10:41 AM ET
Member Since: 2/28/2007
Posts: 2,164
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I think what James was pointing out to you is a very good point and your response to him was inappropriate when he was just trying to help.   Here is what he is saying:  When you used the word "tag" in your post, are you meaning an actual tag that said "WL" or "wishlist"?  The tags are things attached to books that people add themselves, it doesn't necessarily mean that anyone has that book on their wishlist.  Read up about tags in the help center if I am confusing you because it's a difficult thing to explain clearly.  To know whether someone has a book on their WL or not, you have to search the Club Wish List located under the grey search tab.

It's a matter of semantics, but it makes a big difference here because the word "tag" has a specific meaning which would have nothing to do with the actual wishlist here at PBS.

ETA:  I just checked the ISBN you posted above.  I am relatively certain that what James and I have suggested to you is correct.  That ISBN DOES have the tag "WL".  But as we said, this has nothing to do with whether the book is one someone's wishlist here at PBS.  Again, you should search the club wish list to find the books that are wishlisted.



Last Edited on: 8/5/08 10:44 AM ET - Total times edited: 1
Date Posted: 8/5/2008 10:54 AM ET
Member Since: 7/18/2008
Posts: 1,051
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I meant to go diectly to the 'WL' tag. It takes you to everything tagged that. That's another way I found the book. I understand perfectly how to use the system. There's just no getting around the fact it's just screwed up for some reason.

http://i243.photobucket.com/albums/ff221/davesmsperfect/untitled.jpg

I even screen capped it.

Date Posted: 8/5/2008 10:56 AM ET
Member Since: 5/14/2007
Posts: 881
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Maybe that one person has a pending request for the book currently so the system will not offer her another one.



Last Edited on: 8/5/08 10:58 AM ET - Total times edited: 2
Date Posted: 8/5/2008 11:00 AM ET
Member Since: 7/18/2008
Posts: 1,051
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It would take the request out of the system. I think this book just likes being difficult. :P

Date Posted: 8/5/2008 11:01 AM ET
Member Since: 5/14/2007
Posts: 881
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Not until the WL book was accepted, I believe. Also, perhaps that one person is on vacation.

Date Posted: 8/5/2008 11:04 AM ET
Member Since: 7/18/2008
Posts: 1,051
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It has for everyother WL book I've added. Because they're not in line anymore. BTW, I'm not trying to sound rude, as indicated before. I'm just frustrated with it & wondered if anyone had this problem as well.



Last Edited on: 8/5/08 11:09 AM ET - Total times edited: 1
L. G. (L)
Date Posted: 8/5/2008 11:16 AM ET
Member Since: 9/5/2005
Posts: 12,412
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What that means is that there is a wisher for it, but that there is a book pending in the system, that they haven't accepted yet.

 

Date Posted: 8/5/2008 11:22 AM ET
Member Since: 5/14/2007
Posts: 881
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That's what I was trying to convey.

 

*Editted to remove crankiness. Need more coffee.



Last Edited on: 8/5/08 11:26 AM ET - Total times edited: 2
Date Posted: 8/5/2008 11:32 AM ET
Member Since: 2/28/2007
Posts: 2,164
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Your frustration is perfectly understandable - I've felt that way here at times too.  Just recognize when people are trying to help.  Even if you feel that they are misunderstanding you, the best idea is to respond graciously and re-explain or just ignore the suggestion and move on.

Date Posted: 8/5/2008 11:37 AM ET
Member Since: 8/16/2007
Posts: 15,187
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Funny thing, that is my tag. I tag everything on my TBR with WL if it is WLed. This book is WLed by one member and they do have it on autorequest so it will not show an order in your WL Hold tab. I would recommend reposting your book and then walk away from the computer for a few hours. You should have an order for it when you come back unless the person has no credits or says they don't want the book, then you would be the only copy in the system. If a WL order doesn't take effect, I am sure you will get an order rather quickly, this book goes on and off the WL quite frequently.

A watched pot never boils. Go ahead and post your books and let the system do its thing. Everyone here is just putting out common solutions to this problem. Most of the time one of these hit, once in a rare while it is a system glitch, but its always good to examine what others have seen before assuming the system is off. Most of the time there is a simple answer to the problems.



Last Edited on: 8/5/08 11:37 AM ET - Total times edited: 1
Cathy A. (Cathy) - ,
Date Posted: 8/5/2008 1:38 PM ET
Member Since: 12/27/2005
Posts: 4,132
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The book you are talking about says in the listing "Members Wishing: 1". This book also has a tag that says "WL". The tag has nothing to do with the wish list and it could mean anything at all.

There is indeed a problem in that  the number on the "Members Wishing" line in the book descriptions does not always match the other information provided about wish lists. I have played with this a little bit by putting my account on hold and setting auto-request to off and on for books where I am the only wisher and here's what I've deduced:

  • In the book description, Members Wishing includes people who are on vacation hold. If you post this book and don't get a request, that's because the wisher either doesn't have auto-request on, or she does have auto-request on but doesn't have any credits. There is no way to know this before posting a book.
  • When looking at your own wish list, your position and the length of the line include members who are on vacation and have auto-request on even if they don't have any credits.

I haven't checked to see how the W indicators change on the various lists.



Last Edited on: 8/5/08 1:46 PM ET - Total times edited: 1
Date Posted: 8/5/2008 1:50 PM ET
Member Since: 7/18/2008
Posts: 1,051
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The reason it's bothering me so much is because I'm trying to help members out by posting WL books. I even as I type has 10 waiting to be accepted from people. But that's not the issue. I was asked by someone to repost the book to try & figure it out so I did. The entire reason I mentioned the tag was to point out if you go directly do it (meaning clicking it & searching) you can find the book requested there as well. I guess I'm done worrying about it since it seems to be starting an issue. If the person gets it then they do, if not then someone will get a really nice Lynn Austin book.

Date Posted: 8/5/2008 2:21 PM ET
Member Since: 8/16/2007
Posts: 15,187
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We just all love trying to solve mysteries ;)

I think the word tag confused people a little. When many of us see  the word Tag on PBS, we think the actual personal Tags on the books when it appears you did not use the word in that context, but more the generic use saying that the system indicated it was a WL book. (Which it does, and therefore should generate an order for you!).

It is frustrating when what should happen doesn't. Typing doesn't quite convey out intense, puzzled looks as we attempt to help you through the issue so we may come off as saying you are wrong or not understanding, but that really isn't the case. We are just all perplexed and curious on what was happening with the book.

Thanks for posting so many WL books into the system! We love new members who do that!