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Evidence in Service: An Evidence-Based Literature Review of Service and Satisfaction in Health Care
Evidence in Service An EvidenceBased Literature Review of Service and Satisfaction in Health Care
Author: David Cornish, M.D, Dianne Dukette, Ph.D.
Evidence in Service is an evidence-based review of important health care service and satisfaction studies in the psychological and medical literature. It is intended for anyone who seeks to improve the way patients and purchasers view health care services. The authors wrote the book because, oddly, American health care rarely uses its own...  more »
ISBN-13: 9781434991010
ISBN-10: 1434991016
Publication Date: 7/31/2008
Pages: 192
Edition: 1
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Publisher: RoseDog Books
Book Type: Paperback
Members Wishing: 0
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