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Exceeding Customer Expectations What Enterprise America's 1 car rental company can teach you about creating lifetime customers Author: What’s the secret to wowing your customers while maintaining a loyal and dedicated workforce? No one knows better than Enterprise, the nation’s #1 car rental company. Drawing upon the time-tested strategies that have propelled Enterprise from a single location in St. Louis into a $9 billion global powerhouse, EXCEEDING CUSTOMER EXPEC... more »
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