The Excellent Manager's Companion Author:Philip Holden This is for every manager who aspires to excellence in everything they do, but wonders how they'll ever find the time...With "The Excellent Manager's Companion" in your desk drawer you'll be equippped with succinct guidance on today's most talked about business issues. And you'll be able to pepper your conversation with pertinent quotations, and... more » even know which books to turn to when you really do need more detailed guidance on a specific topic. 21 chapters look at key topics, ranging from corporate culture to customer orientation, and from innovation to influencing people. Each chapter is organized around standard sections, which makes dipping in to the book quick, easy and rewarding. Sections are: questions for self-analysis; a step-by-step guide to best practice; the 10 "don'ts"; pertinent quotations; summaries of key books and articles; a case study; and a glossary of terms. Philip Holden's lively "Companion" combines expertise with entertainment, with a supporting cast that ranges from Walt Disney to Confucius, and from Dilbert to Drucker. Guaranteed to appeal to busy managers in all sectors.« less