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Topic: Excessive Requestor Guidelines?

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Subject: Excessive Requestor Guidelines?
Date Posted: 8/29/2011 8:42 AM ET
Member Since: 9/29/2007
Posts: 4
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I just had a book requested with the following criteria:

I absolutely do not want books that smell of cigarette smoke, previous library books, ripped pages/covers/highlighting/ink blots in the books, or damage of any kind. Minimal spine creasing - maybe 1 or 2 creases - is ok, but I'd still prefer that there were none.

In all honesty, I would really only like books that look new or very gently used.

 

I understand not wanting a smoky book, or moldy/musty smelling but to me this sounds like they are re-selling or maybe just collecting it but this is a SWAP!  If you want a NEW or almost new book buy it!

 

Just needed to vent. 

Date Posted: 8/29/2011 8:43 AM ET
Member Since: 8/23/2007
Posts: 26,510
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I would decline that one in a heart beat.  Too picky for a used book site. 

Date Posted: 8/29/2011 8:50 AM ET
Member Since: 2/6/2009
Posts: 1,410
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Definitely too picky and too demanding in tone. I would decline right away.

I know that requestors have the right to put whatever their heart desires in their RCs but sometimes they need to think things through. Tone in an RC can make all the difference to me.

Date Posted: 8/29/2011 8:59 AM ET
Member Since: 5/25/2010
Posts: 262
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I don't know, maybe it's just the tone they want. Maybe they want us to decline unless we're sure that our book is in pretty darn good shape. I have had books that I would feel comfortable sending even with this RC - but I wouldn't hesitate to decline for anything less than pristine.

I see no reason to assume they're re-selling. They may just be particular - their floors are spotless, their clothes are ironed, their picture frames are dusted, and they don't care to live with someone else's ink blots. Even though I'm not that way myself, I can sympathize.

Yes, they can buy, and they probably do, mostly. But it seems reasonable to wait for great books here, too. I'd certainly love to be the recipient of the books this person is disposing of!

Date Posted: 8/29/2011 9:15 AM ET
Member Since: 8/10/2005
Posts: 4,599
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I can't imagine it would be very profitable to massively re-sell books from here. A lot of folks to collect for their 'keeper' shelves so want books in better-than-average PBS condition, or perhaps they're giving as a gift--it's their right per the PBS guidelines to have these conditions, and it's your right to decline any you aren't comfortable with.

I would decline that one because there are some subjective terms like "minimal" spine creasing, "maybe" one or two creases...it leaves it open to interpretation I think.

Cheryl

Date Posted: 8/29/2011 9:31 AM ET
Member Since: 6/29/2011
Posts: 122
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I would turn that down.

Date Posted: 8/29/2011 10:01 AM ET
Member Since: 2/13/2007
Posts: 2,263
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With some RCs you do wonder if they ever get any books, but that is their perogative, as it is yours to turn it down. Don't take it personally and a request does mean you are at the top of the FIFO line and your book will be requested again soon.

Date Posted: 8/29/2011 10:26 AM ET
Member Since: 11/15/2008
Posts: 3,308
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Whether it makes sense to set an RC like that depends on your priorities, I guess. You need to decide if you want your books quickly or you'd rather wait for one guaranteed to be  in your preferred condition.   If you were ordering only very heavily posted books, having such an RC might make more sense.  You might cycle through a lot of  requests, but you'd probably be able to find someone to send you a copy that met your standards.  If, however, you were primarily ordering WL books or books with 1 or 2 copies in the system, you'd almost  never get any books with an  RC that picky. 

I also would decline that RC. It just reads like a dispute waiting to happen.

Date Posted: 8/29/2011 10:28 AM ET
Member Since: 1/1/2009
Posts: 1,924
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 Not a chance would I acccept that RC. As others have said "maybe" does not work well in a RC and clearly they are looking for new or near new books. Even if I had one, I rather send it to someone not expecting it, but that is just me.

 

 As for re-selling books.... I have to say that I have known some book sellers, a lady from my old church and there was money in it. I can say personally I have gotten $40 books for $2.50 here and could have resold them for the $40 used price. So I really do not put reselling beyond anyone as I know a few people have been caught here doing it.

Date Posted: 8/29/2011 10:51 AM ET
Member Since: 2/5/2007
Posts: 30,800
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I'd turn it down and move on.

However. . . the site allows her to have any and ALL requestor conditions she chooses.  I doubt she gets many books with those RC's but hey, that's her problem.

Date Posted: 8/29/2011 11:04 AM ET
Member Since: 8/18/2005
Posts: 7,977
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However. . . the site allows her to have any and ALL requestor conditions she chooses.  I doubt she gets many books with those RC's but hey, that's her problem.

 

I agree. She's totally entitled to as for books in what ever shape she wants. It's her credit, her choice. I can find a lot of WL books at my local UBS, but I don't come home with them because they accept books in stained, ripped, underlined and otherwise in conditions I won't come home with. My money, my choice. And especially with this place, where you can't see the books you're ordering and there's no sender rating system, you have to be more specific about what you want for your money.

Just decline and move on. Why waste time on it?

 

Date Posted: 8/29/2011 11:32 AM ET
Member Since: 6/29/2011
Posts: 122
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How would a person get busted for reselling? I don't do it, but I was just curious. I typically do not relist the books that I request because I am trying to get books for my classroom library, so if not re-listing your books is a red flag (I'm guessing it might be based on the rules I just read), I guess I'd be in trouble. But I would guess a lot of people use it for their own libraries, so that can't be the only thing.

Also, if you have a RC and someone sends a book and you say it doesn't meet the RC, do you automatically get the credit back? How does that work as compared to exchanges with no RCs?

Date Posted: 8/29/2011 11:49 AM ET
Member Since: 8/18/2005
Posts: 7,977
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How would a person get busted for reselling? I don't do it, but I was just curious.

It doesn't happen often, unless they catch more behind the scenes than we see. One lady was listing the books she was getting/requesting here on her web site for sale and someone caught on. Some people admitted they were ordering here for resale.

You can sell your own books, the site has no problem with that. I've sold books I've gotten here and decided not to trade back. They're your books and you can do what you want with them. The thing is you can't use this site to order books specifically for resale. You can't use PBS as your supplier.

But don't think that being a book seller makes you unwelcome here either. There were more than a few book sellers here a few years ago, and they just traded out their own personal books. The site made it clear they were welcome as long as they weren't supplying books to their stores from here.

Not relisting your books is only a 'red flag' in some member's minds. I don't think the site cares what you do with your book unless they find out you're running a business from it.

Also, if you have a RC and someone sends a book and you say it doesn't meet the RC, do you automatically get the credit back? How does that work as compared to exchanges with no RCs?

No, you don't automatically get your credit back. The sender still has to agree to return it. (Unless they admit in a PM that they knew the book didn't meet either guidelines or your RC. In those cases TPTB may return the credit since the seller had admitted they broke the rules.)

IIRC, the black mark for not meeting an RC is worse (double?) than one that didn't have an RC. So you want to make sure that you do your best to make sure your book meets and RC before sending it. That just means the site may keep a closer eye on your trades if you get too many complaints. But then they have the PM's to read to see what the problems were. If the receiver has marked a book wrong, or is being unreasonable about it, they can see that too.

 

 

 

Date Posted: 8/29/2011 11:51 AM ET
Member Since: 12/7/2007
Posts: 6,435
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Decline!  If I have to count spine creases, forget it. 

I think it is possible some people might resell from here, but I can't imagine this person would get enough books like that to make it very worthwhile.  In any system, some will try and take advantage. 

Date Posted: 8/29/2011 12:01 PM ET
Member Since: 11/15/2008
Posts: 3,308
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The one case I'm familiar with of someone caught getting books to resell was a woman selling cookbooks.  She came on the forums complaining about someone not meeting her RC to pm her about the condition of books to see if she wanted them.  Several people noticed a link to her used cookbook store on her profile and reported her.

You could potentially make a profit by listing only books you can't sell, and using those credits to order books worth more than a credit like new releases, limited releases, cookbooks and some nonfiction books.  Because these types of things are WL, this means being very patient and waiting it out.  It would not be quick, easy or steady money, and you are unlikely to make much.  The books most people swap here and are posted in the system have a resell value of  less than 5 dollars, so with shipping or the cost of buying credits and writing some off due to condition, they aren't very profitable to sell when you have to spend a credit for each one.  I'm sure some people do resell them, but I don't think PBS is the best venue for acquiring books for that purpose. 

Date Posted: 8/29/2011 12:28 PM ET
Member Since: 6/29/2011
Posts: 122
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Okay, that makes sense. Thanks!

Date Posted: 8/29/2011 12:45 PM ET
Member Since: 1/17/2009
Posts: 9,724
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IIRC, the black mark for not meeting an RC is worse (double?) than one that didn't have an RC. So you want to make sure that you do your best to make sure your book meets and RC before sending it. That just means the site may keep a closer eye on your trades if you get too many complaints. But then they have the PM's to read to see what the problems were. If the receiver has marked a book wrong, or is being unreasonable about it, they can see that too.

Getting a "at fault" RWAP (Damage by Sender OR Doesn't Meet RCs or Wrong Book) is one black mark. You get a second black mark if the final status reported is "Unresolved". Doesn't matter what kind of RWAP it is.

Unless it is "Damaged by PO" which does not count against your account unless you have more than the expected amount, in which case, I think TPTB investigates, but they don't really count as black marks because you are not expected to resolve them.

Subject: Requestor conditions
Date Posted: 8/29/2011 5:46 PM ET
Member Since: 11/18/2005
Posts: 5,421
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You can request the sun and the moon, but they have the right to say no.



Last Edited on: 8/29/11 5:47 PM ET - Total times edited: 1
Date Posted: 8/29/2011 9:48 PM ET
Member Since: 9/29/2007
Posts: 4
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Thank you, everyone.  I didn't send the book and just won't worry about it anymore!  I understand wanting a book in great condition if you are collecting them but this was for a romance novel! 

Date Posted: 8/30/2011 12:11 AM ET
Member Since: 8/5/2009
Posts: 7,970
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You can request the sun and the moon, but they have the right to say no.

Susan, that's a good thing, because I have neither on my bookshelf, and they don't inhabit any of my books that I'm aware of!  laugh

Date Posted: 8/30/2011 2:34 PM ET
Member Since: 4/19/2009
Posts: 6
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I'd probaby decline to send them a book even if it was in great shape for fear that there would be something they didn't like about it.  Just saying.

Subject: reselling books
Date Posted: 8/30/2011 8:13 PM ET
Member Since: 9/22/2010
Posts: 2,981
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I do not understand why selling books obtained here would be a no-no here.  I mean, if you have a credit and you order a book, then it is yours, right?  The books I have received have ranged from like-new to just barely postable.  So how could you order a book and expect it to be in a condition you might have listed on Half.com or Amazon.com?  The first book, a paperback, I received had a hole in the back cover.  And if you did receive an order for a book from Half or Amazon, then how would you know if the PBS copy you request would meet the condition you listed on the for-sale sites, unless you post the RC that started this thread and then no one would dare send it to you as so many of you have responded.  I too recently cancelled a sale that had an RC that I thought was over the line.

However, I honestly can't think of a book I received from PBS that I have sold. Most  books I order are intended for my own library as keepers. Others, either end up being reposted here or go to my favorite used book store if they are too plentiful on PBS.  I have about 200 books advertised on Half.com and Amazon.com.  Those books are not dual listed on PBS, although some are  listed on Half.com and Amazon.com.  Most of the books I have posted on Amazon are monographs from the Canadian Entomologist.  I doubt there is much demand here for those.

I am on the board of directors, and the library chair, for a "Friends of..." type-organization for a Florida state park that is a Civil War site.  Recently, I told my group about PBS and the Civil War (CW) books posted here.  I was given money to buy credits here and select CW books for our library that will be available for the use of members and researchers.  I have already ordered five.  Plus, I have two members who are going to bring me books to post here so that I can use the credits (if they are requested) for obtain more books for our library.

I see this as a service for PBS and the Florida Civil War community, including the Florida Park Service.  We will obtain books we need to expand our library and we will provide books for members of PBS, as well as funnel money to PBS though DC and postage, for books coming and going.

I am aware that some books posted on PBS cost $40 and up on Amazon or Half.com.  I have received several of these and none of them has left my house yet.  I actually received one that goes for $241 on Amazon.  However, I think that unless you are reselling books full time, and are willing to try again and again to score big here,  trying to "make a living" selling books by using PBS could end up being very expensive or time consuming (another expense) for you.  You would spend your time more profitably cruising used-books stores or garage sales to find the books in the condition you need.

Most people who operate used book stores depend for their living on people bringing in books, for which they are given a fraction of the value.  At my favorite used book store, the owners travel the country during the month (they are only open on the weekends) going to sales where they actually buy books unseen by the pallet load at very low prices.

 

 

Date Posted: 8/30/2011 8:52 PM ET
Member Since: 12/31/2009
Posts: 3,995
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Thomas, the site is not concerned with a member occasionally selling their books at a garage sale or on half.com when they need to do some spring cleaning. Their only real concern is someone using the site specifically as a way to make a profit for themselves. A person can not use PBS as a source of stock for their bookstore or online business, and they can prosecute.

From the help docs:

 


Can we sell books on PBS?

No.   We do NOT allow any selling of books on this site.   The Buy it New feature allows you to tag books to buy through Amazon, but no books are sold at PBS.

  • This is a bookswapping site, not a bookselling site.
    • Bound books (hardbacks, paperbacks) "cost" 1 credit each (2 credits for each audiobook)
    • Asking more than "PBS price" for a book is also considered "selling," and is prohibited.

Can members resell books received from PBS?

  • PBS may not be used to obtain books for the purpose of resale.  Commercial use of the site is prohibited.
  • When you receive a book you requested, it does belong to you, and you can do whatever you would like with it after you have read it.   An occasional resale of an item obtained here for personal use is OK.
    • Of course we would like to see you repost your books on this site when you are finished with them, because it makes more books available for our many members to choose from.
    • Again, the occasional PBS book that is obtained for personal use, and then ends up being sold elsewhere, is perfectly okay. However, any systematic attempt to obtain books for resale (instead of personal use) will jeopardize your membership, and may lead to criminal prosecution.
    • That means: if you obtain books to read, and sell an occasional one, that is fine. If you request a book not to read, but in order to re-sell it, that is NOT fine.
  • We do have some booksellers who belong to the club.
    • They contribute a lot of books here, and booksellers are usually avid readers too!
    • Booksellers per se are not prohibited from membership.
    • But if there is a pattern to a bookseller's (or any member's account) of systematically obtaining books for resale, or if it becomes clear that a bookseller is attempting to use PBS to stock his or her (online or brick-and-mortar) bookstore, we will close his or her membership permanently, and legal prosecution may ensue. Again, commercial activity is prohibited at PBS.


Last Edited on: 8/30/11 8:53 PM ET - Total times edited: 1
Date Posted: 8/30/2011 9:26 PM ET
Member Since: 9/22/2010
Posts: 2,981
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Lisa,

That's good to know.  Thanks.  Fortunately, as I outlined above, my practices do not conflict with PBS policy. 

Tom

Date Posted: 8/31/2011 12:59 AM ET
Member Since: 3/14/2009
Posts: 66
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I guess I'm in the minority, I would have no problem with the RC since I end up with a lot of duplicate books or books I couldn't get into that still look new.

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