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Topic: FIFO if member doesn't respond

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Subject: FIFO if member doesn't respond
Date Posted: 2/7/2015 3:00 PM ET
Member Since: 4/27/2006
Posts: 4,963
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I really want a book. there are 2 copies in the system.  I keep ordering the book and the member has not been online for a very log time and the order times out.  When I order it again, I get the same book, same woman.  How can I get the 2nd book in the system and jump over the member who is not responding?  should I WL it? Right now, I have 304 in my WL.so I don't want to knock any of those out, just to get it. 

I had this problem once before with a member who kept turning down my requestor conditions.  She kept cancelling and the system kept ordering the book for me.  We were both frustrated at how to jump the list.



Last Edited on: 2/7/15 3:03 PM ET - Total times edited: 1
Lori M. (ripley) - ,
Date Posted: 2/7/2015 3:30 PM ET
Member Since: 12/19/2005
Posts: 1,560
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If the first order is timing out, the system should automatically send you to the next available copy. Perhaps that one is timing out also?

Date Posted: 2/7/2015 4:42 PM ET
Member Since: 5/7/2009
Posts: 793
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From what you describe there can't be 2 copies in the system.

Date Posted: 2/7/2015 5:04 PM ET
Member Since: 4/25/2007
Posts: 11,446
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If you let it time out, the order should roll over to the second person with the book.  If it's not, use the "Contact us" link at the bottom of this page to contact the PBS team and have them look at your repeated requests to the same member that are timing out.  They can flag the other account as inactive and remove that bookshelf.

Date Posted: 2/7/2015 5:54 PM ET
Member Since: 4/27/2006
Posts: 4,963
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Yes, according to my reminder list, there are 2 copies in the system.  It will time out at 11 tonight and hopefully, I will get the 2nd book.

http://www.paperbackswap.com/Swimming-Pool-Mary-Roberts-Rinehart/book/0821736795/ The Swimming Pool :: Mary Roberts Rinehart
ISBN-13: 9780821736791 - ISBN-10: 0821736795
Copies Available: 2
Date Added: 2/7/2015

Theresa, I don't know why you just didn't take my word for it.

She has apple_4.gifmedal_gold1.png

on her member name. I thought that the apples were only good for a year.  I did order it earlier this Fall. Maybe she is dead or very ill?

Date Posted: 2/7/2015 6:30 PM ET
Member Since: 5/7/2009
Posts: 793
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Susan I didn't take your word for it because you said it timed out.  When it does that, it goes to the next poster not back to the first poster and recently I've tried to order 2 books that the system says are available and when I go to complete it, it says the book isn't available.  I thought something like that might be happening.  I did go to that book and click on order it and it seems ok so when your first one runs out I think it should go to that second book.  Maybe it was posted after your first time out and roll over to the same person occurred.



Last Edited on: 2/7/15 6:32 PM ET - Total times edited: 1
Date Posted: 2/8/2015 10:48 AM ET
Member Since: 4/27/2006
Posts: 4,963
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the time out for the request came and went. I wrote to TPTB and it instantly clicked in.

Date Posted: 2/8/2015 6:41 PM ET
Member Since: 4/27/2006
Posts: 4,963
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So after all this nonsense of waiting, I get this

We're sorry, but the book you requested on 2/8/2015 'The Swimming Pool' by Mary Roberts Rinehart cannot be mailed at this time.

The member from whom this book was ordered had this to say...

I don't have this book.

We checked our database and found that there are currently no other copies of the book available. Credit has been returned to your account for this request, and the book has been added to your Wish List. If this was a Wish Listed book originally, you have gone back to your previous place in the Wish List queue for the book.

We are sorry that you were not able to get this copy of the book, and we hope another copy becomes available soon!
All the best and happy reading,

Date Posted: 2/8/2015 7:27 PM ET
Member Since: 5/7/2009
Posts: 793
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Susan, Maybe I just had some kind of ESP.  Sorry that happened.

Date Posted: 2/8/2015 7:34 PM ET
Member Since: 5/7/2009
Posts: 793
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I don't know if this will help but I just saw the MMP posted 0821716867.

Date Posted: 2/8/2015 9:02 PM ET
Member Since: 8/16/2007
Posts: 15,185
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 I thought that the apples were only good for a year.

The apples are only good for one year, but more apples are given when the member gives more. I think you can earn up to 5 apples and we just had a school donation so she must have donated quite a bit this round.

If you have a Requester Condition, it is possible for 2 copies to be in the system and the system kept skipping the other copy because it had been turned down because of your RC. If there's another copy in the system for it to request for you, you wouldn't necessarily see that activity. The person who was timing out would have had to report the book though, as it would be removed when it timed out. Sounds like a frustrating loop.

Date Posted: 2/8/2015 9:05 PM ET
Member Since: 4/27/2006
Posts: 4,963
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OK, thanks. I requested the book! These things always happen when it's an odd ball book that I really want.