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Topic: First RWAP...against me - update

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Subject: First RWAP...against me - update
Date Posted: 2/23/2011 8:44 PM ET
Member Since: 2/16/2009
Posts: 482
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I feel so bad!  After a polite exchange of PMs, I learned that I sent a book I sent out that had an unattached page.  I apologized and returned the credit as soon as I learned about my oversight.  To add to my shame, this was the requestor's first swap! Anyway, I'm in a bit of a quandary - the requestor has not marked the transaction resolved.  Here's my question, do I ask the requestor to do this, or will the system provide a nudge?  I don't want the requestor to feel as though I am hounding her, but I feel uncomfortable about the "unresolved" status.  Any advice?

Update:  The requestor marked the transaction as resolved today - yay!



Last Edited on: 2/24/11 5:54 PM ET - Total times edited: 1
Date Posted: 2/23/2011 8:48 PM ET
Member Since: 8/23/2007
Posts: 26,510
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If she's new she might knwo that she has to mark it resolved.  I would send a PM asking her to mark it resolved and offer to explain how to do that.

Date Posted: 2/23/2011 8:51 PM ET
Member Since: 1/17/2009
Posts: 9,664
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Yeah, I agree with Mary. She probably does not know.

Date Posted: 2/23/2011 9:11 PM ET
Member Since: 2/16/2009
Posts: 482
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Thanks for the advice, Mary and Sara!  I just sent a PM.

Date Posted: 2/24/2011 3:10 PM ET
Member Since: 4/24/2008
Posts: 310
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Did you get it resolved?

Date Posted: 2/25/2011 2:55 AM ET
Member Since: 8/26/2006
Posts: 9,322
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Oh good -- I see in your first post that it's been marked resolved now. :-)