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Topic: My first RWAP - D'oh!

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Amy
Subject: My first RWAP - D'oh!
Date Posted: 1/8/2010 3:08 PM ET
Member Since: 3/11/2008
Posts: 1,716
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I just mailed out a book today (in fact, it left the office mail pile maybe an hour ago) and realized that the listing for the book was HC and my book was a PB.

I PMed the requestor and explained the situation. I'm ready to return her credit (if she wants it), but I told her that I would prefer to not to do so until she receives the book and marks it RWAP. Was this the correct thing to do?

Date Posted: 1/8/2010 3:55 PM ET
Member Since: 11/14/2006
Posts: 2,552
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Last Edited on: 12/4/15 5:16 PM ET - Total times edited: 1
Amy
Date Posted: 1/8/2010 4:01 PM ET
Member Since: 3/11/2008
Posts: 1,716
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I posted by the book the ISBN number, so I know that that was correct.

I just didn't pay attention to the book binding as carefully as I should have (stupid me!)

Date Posted: 1/8/2010 4:12 PM ET
Member Since: 4/24/2008
Posts: 310
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It could be that she will have no problem with the book being HC instead of  a paperback. 
 

Date Posted: 1/8/2010 4:19 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I think that was a good way to handle it.  Plus if it goes lost she doesn't end up with 2 credits.  Plus you might get lucky in that she doesn't mind. 

It wouldn't be PBS that was wrong.  Sometimes publisher's reuse ISBN's. PBS won't change the binding in teh system unless it's got 0 posted, 0 WL and you can prove without a doubt that it never came in teh binding they have listed. 

Date Posted: 1/8/2010 4:22 PM ET
Member Since: 1/30/2009
Posts: 5,696
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I think what you did was fine.  It was an honest mistake and the receiver can now handle it how she wants.

Amy
Date Posted: 1/8/2010 4:48 PM ET
Member Since: 3/11/2008
Posts: 1,716
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@ Mary & caviglia: Okay, that is good news. I'm hoping she won't be too upset. :/

@ Kay: That is true. And she very well may not want her credit back. But, I still think it would be proper for her to mark the book as RWAP, don't you think? Or maybe I'm wrong. Either way, I'm fully prepared to return her credit, if need be.



Last Edited on: 1/8/10 5:04 PM ET - Total times edited: 1
Date Posted: 1/8/2010 5:01 PM ET
Member Since: 6/25/2006
Posts: 382
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who know they might even be happer with a hardcover book then a paperback

Date Posted: 1/8/2010 5:37 PM ET
Member Since: 6/21/2007
Posts: 2,015
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Last Edited on: 2/3/15 6:47 PM ET - Total times edited: 1
Date Posted: 1/9/2010 1:07 AM ET
Member Since: 1/17/2009
Posts: 9,722
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Yes, i would wait for her to RWAP it before you give back the credit. Unless you used postage, you don't have that book's credit now, anyway.