Five Star Service on a One Star Budget Author:Colin Pearce In Five Star Service on a One Star Budget, the second book in the Retail Success Series, Colin Pearce, the Bright Ideas man, helps you get what you want: Lots of happy customers bringing their friends back to become happy customers too... — With a background in retail consultancy, teaching, television and speaking, Colin knows how to get the mess... more »age across so you and your sales/service team will catch on fast.
Colin has been helping business people put these loyalty-generating ideas into practice for over twenty years - now it's your turn.
Put the hard-hitting, proven customer service principles in Five Star Service on a One Star Budget into practice in your business - and see the positive same-day impact they have on your sales.« less