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Focused Quality: Managing for Results
Focused Quality Managing for Results
Author: Paul Murphy, Harvey K. Brelin
Exploring how total quality management (TQM) initiatives can be used to enhance the success of any organization, this study describes how to target areas for improvement. It uses case studies to explain the use of diagnostic methods and the manner in which progress can be charted.
ISBN-13: 9780749417024
ISBN-10: 0749417021
Pages: 250
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Publisher: Kogan Page
Book Type: Hardcover
Other Versions: Paperback
Members Wishing: 0
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