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Topic: Forum post settings?

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Subject: Forum post settings?
Date Posted: 4/7/2011 11:50 PM ET
Member Since: 10/30/2006
Posts: 8,426
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Last Edited on: 5/7/11 3:13 AM ET - Total times edited: 1
Date Posted: 4/7/2011 11:56 PM ET
Member Since: 9/20/2010
Posts: 8,495
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Do you have an up arrow button at the top right hand corner of the reply box?  If you click on that accidentally sometimes it hides the options.  

Date Posted: 4/8/2011 12:03 AM ET
Member Since: 10/30/2006
Posts: 8,426
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No. I have nothing.
Date Posted: 4/8/2011 12:30 AM ET
Member Since: 8/26/2006
Posts: 9,336
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I'm in Firefox.  I have all the buttons, plus a tiny up arrow over on the right side, above the message box.  If I click on it. all the buttons disappear, and the arrow becomes a left arrow.

If you aren't seeing the arrow, what browser are you using?

Date Posted: 4/8/2011 2:10 AM ET
Member Since: 12/28/2006
Posts: 14,177
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Using Firefox, I also have the little arrow on the far right.  Hover the curser and it says 'collapse toolbar'. 

Date Posted: 4/8/2011 11:04 AM ET
Member Since: 4/5/2010
Posts: 2,102
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That happened to me when I first got IE 9 but its back to normal now.

Date Posted: 4/8/2011 12:05 PM ET
Member Since: 2/5/2007
Posts: 30,800
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That arrow is so tiny on my IE that I've never noticed before.   I'm glad to know it's there so I don't click it by mistake. 

Date Posted: 4/9/2011 3:19 AM ET
Member Since: 10/30/2006
Posts: 8,426
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Last Edited on: 5/11/11 6:57 AM ET - Total times edited: 1
Date Posted: 4/9/2011 8:42 AM ET
Member Since: 6/25/2007
Posts: 5,637
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Are you trying to post from an iPad, by any chance? I know when I post from my iPad (like now) I can't format my posts or make new paragraphs.
Cathy A. (Cathy) - ,
Date Posted: 4/9/2011 11:33 AM ET
Member Since: 12/27/2005
Posts: 4,138
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You need to tell us what operating system and what browser you are using.

Date Posted: 4/9/2011 6:06 PM ET
Member Since: 10/30/2006
Posts: 8,426
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Last Edited on: 5/11/11 6:56 AM ET - Total times edited: 1
Date Posted: 4/9/2011 11:30 PM ET
Member Since: 7/19/2008
Posts: 15,471
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It cannot hurt to close your browser and empty your cache.  That can clean it up sometimes.

Cathy A. (Cathy) - ,
Date Posted: 4/11/2011 9:38 AM ET
Member Since: 12/27/2005
Posts: 4,138
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Some ideas:

  • Definitely try deleting all your Temporary Internet Files and restarting your browser.
  • It might be time to upgrade to IE8. You're now two browser versions behind.
  • Reset all your Security and Privacy settings to the defaults, even if you think you haven't changed them.
  • Uninstall or disable any 3rd party toolbars in your browser
  • Check your system for malware and viruses

Some questions:

  • Are you able to post a screenshot of what you see somewhere?
  • Do you have a Subject textbox above the main textbox?
Date Posted: 4/11/2011 10:29 AM ET
Member Since: 3/7/2009
Posts: 10,953
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Make sure Java is up to date and running on your browser.  In IE, go to Tools > Internet Options > Advanced, then scroll down to Java (Sun) and make sure it is checked.

Date Posted: 4/11/2011 10:40 AM ET
Member Since: 8/16/2007
Posts: 15,200
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I know they do not maintain the older versions of browsers so it may have something to do with that. Have you sent in Feedback about it?

Cathy A. (Cathy) - ,
Date Posted: 4/11/2011 12:07 PM ET
Member Since: 12/27/2005
Posts: 4,138
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Jenna - it's not a Java issue. PBS uses JavaScript, not Java. They are two different (but confusingly named) languages.

Sianeka - ,
Date Posted: 4/11/2011 7:10 PM ET
Member Since: 2/8/2007
Posts: 6,630
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I also use IE7 at work and am not allowed to change browsers. My formatting options have also disappeared...

I lost some other functionality as well, so I logged out of PBS, closed browser windows and re-opened.  That fixed the problems for me.  For now.



Last Edited on: 4/11/11 7:24 PM ET - Total times edited: 1