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Topic: Just a friendly reminder....

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
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Date Posted: 5/4/2009 10:47 AM ET
Member Since: 4/10/2009
Posts: 1,691
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Last Edited on: 8/10/10 6:03 PM ET - Total times edited: 1
Date Posted: 5/4/2009 11:35 AM ET
Member Since: 7/29/2008
Posts: 108
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I don't think you are asking too much. I have had the same thing happen, but only four times in the last two months. All of the senders were new to the site and I did not ask for my credit back as the binding type didn't matter to me on those particular books. Since I started reading  the forums I have come to realize I should have marked the books RWAP and I will do so in the future. Being new is no excuse for not following the rules and there are many places on this site where you can find out what to do if you aren't sure.

Date Posted: 5/4/2009 11:44 AM ET
Member Since: 4/10/2009
Posts: 1,691
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Last Edited on: 8/10/10 6:03 PM ET - Total times edited: 1
Date Posted: 5/4/2009 12:11 PM ET
Member Since: 9/13/2007
Posts: 2,520
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If you ordered a hard cover and got a paperback you should be marking those RWAP-wrong book. You don't need to ask for a credit back, but these people posted the books incorrectly, perhaps a RWAP on their record will help them remember to be more careful next time. I know it would make ME more careful next time. The site system works, but only if you let it. One RWAP is not going to ruin them, but if it's their second or third... They obviously aren't getting it, and perhaps they shouldn't swap here anymore. Please start marking these books correctly when you receive them, it really does help the whole club in the long run.
Date Posted: 5/4/2009 12:41 PM ET
Member Since: 1/18/2009
Posts: 70
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This is absolutely one of my big pet peeves. When I order a hardback, I want a hardback and that's what I expect to get when I order a book that's been specifically listed as hardback.

Date Posted: 5/4/2009 1:03 PM ET
Member Since: 12/28/2006
Posts: 14,171
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I would also encourage you to mark incorrect bindings as RWAP...if not for yourself, please do it for your fellow members.  I doubt books arriving with the incorrect binding were posted by using the IBSN, the poster is probably using a different (and less efficient) method.  If senders are not asked to correct the mistake, they will probably continue to make the same error.  Most requesters have a preference of which binding we desire, and a good reason to do so.  Receiving the wrong binding costs me time and money, even if I repost the book...not fair :-)



Last Edited on: 5/4/09 1:04 PM ET - Total times edited: 1
Date Posted: 5/4/2009 1:49 PM ET
Member Since: 8/16/2007
Posts: 15,186
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I agree with others that you need to mark these as RWP-wrong book. The more times people get away with incorrectly posting a book, the more they will think it is acceptable. This issues is also one of my pet peeves, I don't really care if the sender was OK with the paperback version or that they "all read the same", if I order a HC I expect to receive one. That's what is supposed to be nice about PBS, I get what I order in at least the condition PBS requires.  Reposting to recoup the credit leaves you in the hole because you need to package and ship a book you didn't want and if the ISBN is correct, then you need to repost using the non-ISBN function and getting the book reordered can take some time. 

I doubt books arriving with the incorrect binding were posted by using the IBSN, - actually I think there are a lot of books posted by the ISBN that are being send with the wrong binding. That's the whole problem, people enter the ISBN and don't bother to verify the rest of the information.

Date Posted: 5/4/2009 3:40 PM ET
Member Since: 5/3/2006
Posts: 6,436
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"I doubt books arriving with the incorrect binding were posted by using the IBSN, - actually I think there are a lot of books posted by the ISBN that are being send with the wrong binding. That's the whole problem, people enter the ISBN and don't bother to verify the rest of the information."

I agree, even when listing by ISBN I still have run into situations when the book that came up was a hardcover instead of the paperback edition I had.

Date Posted: 5/4/2009 3:51 PM ET
Member Since: 12/29/2008
Posts: 182
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Because of this problem, I now check books I receive in by first confirming the ISBN. I have had several "Wrong" books sent. At first, I just re-listed them, but now I definitely mark them RWAP. If I am really concerned about certain books, like the Outlander series, I PM the person with the book immediately to ask them to confirm the ISBN and the type of binding before shipping the book and to cancel the order if it is not correct. This seems to have stopped the problem for me and I have had a couple just mysteriously be cancelled with no response.

Date Posted: 5/4/2009 6:53 PM ET
Member Since: 8/10/2005
Posts: 4,599
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I would mark them RWAP with the notation that it was the wrong book because the ISBN or the binding (or both!) didn't match. This is also my pet peeve...and of the few RWAPs I've had, this one has happened the most. A book Ihad WL in only the HC was posted, sent and I get the mass mkt paperback with a totally different ISBN. ("Oh, but I DID post it by the ISBN #!" Yeah, right.) Although the book might be in postable condition, they sent the WRONG BOOK and will likely keep doing so if no one calls them on it.

Cheryl

Date Posted: 5/4/2009 6:58 PM ET
Member Since: 12/9/2007
Posts: 9,601
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And also getting the book with the wrong ISBN makes it harder for us to remember to repost (if we got them) them by the correct ISBN.  The record of the book has to be corrected on our TBR's or bookshelves so that we don't perpetuate the problem.

Ruth

Date Posted: 5/4/2009 7:03 PM ET
Member Since: 8/31/2008
Posts: 2,608
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I've said it before and I'll say it again, I think it is a bad, bad, bad idea for publishing companies to use the same ISBN for both the hard cover and paperback versions of a book.

I don't know why publishing companies do this.  It makes no sense.  For some books there are a half dozen or more seemingly identical paperbacks, all with different ISBNs (additional printings of a popular book??).  Then for other books the paperback and hardback share the same ISBN.

Date Posted: 5/4/2009 8:29 PM ET
Member Since: 10/23/2005
Posts: 7,719
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I agree that we are not doing anyone a favor by allowing members to post books incorrectly. Especially if they are new members. Learning a lesson as a new member, and losing a "start-up" credit, is the best time. After the habit is ingrained after months and months of doing it wrong, and no one calling them on it, almost guarantees hard feelings when someone finally does hold them responsible. Ruth is right, the risk is much later down the line, when the answer to the PM is "Well I got it like that!"

Valerie, the reason some publishing companies do this is because they dont want to pay for another ISBN. And this is one area where Standards and Measures are not mandatory. Publishers voluntarliy put ISBNs on their books, and have to purchase them. Most buy them in bulk, and buying ISBNs that way is much less expensive. Purchasing 10 at a time costs about $27.50 each, but in blocks of 1000, the are only about $15 each.

Here is the site: https://commerce.bowker.com/standards/home/index.asp



Last Edited on: 5/4/09 8:29 PM ET - Total times edited: 1
Date Posted: 5/4/2009 10:26 PM ET
Member Since: 4/10/2009
Posts: 1,691
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Last Edited on: 8/10/10 6:02 PM ET - Total times edited: 1
Date Posted: 5/4/2009 11:24 PM ET
Member Since: 12/9/2007
Posts: 9,601
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Not to sound mean - but more than likely you will change your mind after about the 3rd or 4th time this happens.  I started out being kind-hearted and not claiming the credit, but after a while I had too many books I couldn't repost or books that I didn't want.  It isn't always only the HC and PB using the same ISBN. Sometimes a publisher will re-use an ISBN from an old out of print book.  That really messes things up.  We've had a couple of people come here about this.  It's very confusing. The answer to that is we have to post the book under a number that the PBS team gives us and it's only for that one book you have and no one else's.  Fortunately, this doesn't happen all that often or it would be a real PITA.   Please do assert your right to ask for your credit back so new members have a shorter learning curve and save other members from having the same problem.

Ruth