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Topic: Getting emails from PBS

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IndulgeYourself avatar
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Subject: Getting emails from PBS
Date Posted: 5/10/2018 6:55 PM ET
Member Since: 2/19/2009
Posts: 442
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Can anyone tell me what to put in my settings so that when a PBS member sends me a message, I will get an email sent to my gmail account letting me know I have a message?  I used to get those all the time so I could respond in a timely manner back to a member. Now, I have to actually go into my account on the PBS site and see the little red number by my "messages" tab in order to see I have one. I did not change any of my settings but I'm thinking maybe PBS did?? I've gone into my settings and can't figure out what needs to be changed.

hardtack avatar
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Date Posted: 5/10/2018 10:25 PM ET
Member Since: 9/22/2010
Posts: 7,201
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On the main screen, under My Account, click on Settings, then go down to E-mail Settings. Select only the ones you don't want to receive.

kilchurn avatar
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Date Posted: 5/11/2018 8:24 AM ET
Member Since: 6/29/2007
Posts: 17,641
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Hi Marilyn,

Gmail could have also marked the PBS messages as spam, so be sure to check your spam folder.

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Date Posted: 5/11/2018 9:02 PM ET
Member Since: 4/6/2007
Posts: 1,515
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I have a gmail accont and all of my PBS emails are now going to the Junk/Spam folder.  This just started within the last couple of weeks and I have tried everything I can find to try to get them not marked as Junk/Spam without success so I've resigned myself to just checking that folder to see if I have any PBS emails. 

IndulgeYourself avatar
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Date Posted: 5/12/2018 9:29 AM ET
Member Since: 2/19/2009
Posts: 442
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Thanks everyone for your replies!  Tibben, you were right - I have gmail and all of my pbs emails were sent to my spam folder, which never happened before. I marked all of them as "not spam" so I'm hoping any new ones will not get sent there. If you have time, someone send me a message today so I can see if I get notified of it.