Getting Through to People Author:Jesse S. Nirenberg "Jesse Nirenberg's book is a timeless gem that is well worth reading. He has an extraordinary understanding of how to communicate to get ideas across, how to listen with the purpose of understanding another person, how to deal with heated emotions in conversations, how to detect and deal with another person's irrationality, how to hear mixed con... more »texts in a conversation and much more." Dr. Ellen Kenner, Clinical Psychologist« less