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Topic: Gift Certificate not showing up

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Subject: Gift Certificate not showing up
Date Posted: 1/30/2008 1:13 PM ET
Member Since: 7/29/2005
Posts: 61
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So I guess that I accidentaly bought a gift certificate instead of credits outright.  It took the funds out of my paypal last night, but then never sent me a gift certificate that I could apply to my account.  I'm rather frustrated because I need the credits in order to accept a book that has been offered to me that I've been waiting on the list for about a year's time now!

Date Posted: 1/30/2008 1:19 PM ET
Member Since: 2/5/2007
Posts: 30,791
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Lindsey - I don't know the answer to your problem but I'm going to buddy you a credit so you can order that wished for book.  When you get this figured out - buddy one back to me.

Date Posted: 1/30/2008 1:38 PM ET
Member Since: 7/29/2005
Posts: 61
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Thank you so much!

Date Posted: 1/30/2008 2:57 PM ET
Member Since: 10/15/2006
Posts: 229
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I'm having a similar problem, early this morning I purchased some PBS money to send out a couple of books and haven't received it yet, usually I get it almost immediately. I've sent them a message about it...guess I will have to get my postage from paypal, although it will be kind of a pain, having gotten used to the convenience and instant credit!

Date Posted: 1/30/2008 3:19 PM ET
Member Since: 7/29/2005
Posts: 61
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I'm frustrated too that I didn't get a receipt from paperbackswap for the purchase like standard, but the money is gone from paypal obviously, and I made the purchase last night.  Where did my money disappear to?   

Date Posted: 1/30/2008 3:29 PM ET
Member Since: 10/15/2006
Posts: 229
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Lindsey, have you contacted PBS about this yet? I did, and have not heard back, but if they're having issues and not aware of it yet, they need to be! Good luck, I hope you get your credit soon.

Date Posted: 1/30/2008 3:38 PM ET
Member Since: 7/29/2005
Posts: 61
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Yes I contacted them but still have not heard back.  I contacted them before I started this thread. :o/

Date Posted: 1/30/2008 5:53 PM ET
Member Since: 10/15/2006
Posts: 229
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My transaction finally went through. Hope the problem is solved!

Cathy A. (Cathy) - ,
Date Posted: 1/30/2008 6:04 PM ET
Member Since: 12/27/2005
Posts: 4,103
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Lindsey -- there may be a problem with email getting to you. If you check your Club Communications page you should be able to see if they sent you a confirmation.

Date Posted: 1/30/2008 7:56 PM ET
Member Since: 7/29/2005
Posts: 61
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I got a response from my contacting them a little bit ago and they have given me my credits while they work through the paypal thing on their end.  Yay!! :o)  Cozette I'll get your credit back to you now :)