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Topic: Giving somone free credit. Help?

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Subject: Giving somone free credit. Help?
Date Posted: 6/4/2008 10:17 AM ET
Member Since: 2/20/2008
Posts: 3
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Hello,

I have to refund credit for a book. I was able to refund the credit for a book but want to give an extra credit for postage? How can I do that? Can anyone help?

Thanks in Advance,

Ana

Date Posted: 6/4/2008 10:42 AM ET
Member Since: 1/7/2008
Posts: 413
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If you click on that persons name (which should be hyperlinked) thereare 3 buttons in the upper left hand corner, one of them says "Give Credits".  If you push it, you can select the number of credits you want to give.  It will show up on your transaction archive for record of the return.

Date Posted: 6/4/2008 10:43 AM ET
Member Since: 1/7/2008
Posts: 413
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PS -  a good place to access their name is from the PM list  if you recieved any messages about the problem, which it sounds like you did....

Date Posted: 6/4/2008 10:44 AM ET
Member Since: 12/8/2006
Posts: 29,785
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If the person has a profile, you go to that, there will be a button to 'Give Credits' at the top of the profile page, click that and send 1... If they don't have a profile, I really can't remember the procedure (if there is one).

Date Posted: 6/4/2008 10:51 AM ET
Member Since: 8/30/2005
Posts: 827
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If they don't have a profile, the button is at the top of the bookshelf.