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Topic: Glitch in system???

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Subject: Glitch in system???
Date Posted: 4/15/2008 8:40 AM ET
Member Since: 1/12/2008
Posts: 5,297
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This has happened to me about 10 times in the last month. Sometimes with books I request and sometimes with books requested from me.

I will look at someone's bookshelf (usually because they are offering a deal) and order a book directly FROM THEIR BOOKSHELF. They will email me and say it hasn't come through yet and I look and the book listed under my "books I have requested" tab is from another member. Like I said, it's happening on both ends so I know it's not me. I have been having to cancel the wrong order and reorder from the correct person. Why is this happening? Is there some step I (and other people) am missing?

Date Posted: 4/15/2008 8:54 AM ET
Member Since: 10/23/2005
Posts: 7,719
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If you click on the book to read more info, you will be brought directly to the FIFO line, so instead of ordering from that member, your order will go to the member who has posted the book first. That may be it.

Date Posted: 4/15/2008 8:57 AM ET
Member Since: 1/12/2008
Posts: 5,297
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I don't think I have been doing that because the books I request are books I already know I want. I will be careful not to though...it's just weird and very frustrating.

Date Posted: 4/15/2008 9:02 AM ET
Member Since: 4/25/2007
Posts: 11,496
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I bet that's what you're doing too.  You can quickly check who the order's going to by clicking the PM button on the transaction right after you've put thru the request.

I think we've all meant to order directly from someone and hit the FIFO system instead.

Date Posted: 4/15/2008 9:21 AM ET
Member Since: 10/24/2007
Posts: 1,313
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Send feedback!  Explain the problem and be as detailed as you can.  If you know you're ordering from the shelf and not the detail page, then there is a problem. 

Date Posted: 4/15/2008 11:09 AM ET
Member Since: 8/23/2007
Posts: 26,510
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I always do the order more from member button just to make sure it brings me to the correct person's shelf.  If it doesn't then cancel the order and do it again.  When I order books for a deal, I always keep a close eye on the book I ordered to make sure it gets accepted and marked mailed on time so if the system bounces it to the next person, I can cancel before they accept and print.

Date Posted: 4/15/2008 12:57 PM ET
Member Since: 1/12/2008
Posts: 5,297
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Amy - I'm not 100% positive that I didn't click on the book details and get myself into the FIFO system. I will pay closer attention to that and if next time I AM sure, I will send feedback. Thanks everyone for helping me realize I'm not going crazy!