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Topic: i am going to cry

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Subject: i am going to cry
Date Posted: 5/3/2008 1:49 PM ET
Member Since: 5/15/2006
Posts: 302
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I ordered my monthly allotment of credits for the month. they were accedited to my account but when i logged in they are not here.....my card does not show a paperbackswap as a vendor....the money is gone out of my account though.....

sorry i have no credits now,no money for more and i just donated all my books to a rummage sale for the school i have been getting books for so they can order new equipment. i thought they needed them more than me.

I just needed to vent and everyone who posts in here are so nice and i knew you would be just as devestated as i am for me. thanks for the love.

Date Posted: 5/3/2008 1:53 PM ET
Member Since: 10/9/2007
Posts: 278
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oh dear! that's awful :-( your order isn't on your bank acct? mine said something about paperbackswap when they took them? I would email the site and ask!!!

Date Posted: 5/3/2008 2:12 PM ET
Member Since: 10/6/2005
Posts: 10,666
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Rebecca your card would show National Book Swap not Paperbackswap - at least that's what my transactions always show...

Date Posted: 5/3/2008 5:48 PM ET
Member Since: 9/29/2007
Posts: 439
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Owwww, that hurts! I hope your credits will show up somehow. It might be a bug with the website. You should try and ask someone from PBS.

Date Posted: 5/3/2008 6:42 PM ET
Member Since: 7/7/2007
Posts: 4,815
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Rebecca--

Double check under "My Account" > "Money Registry" to see if something registers there too -- maybe you accidentally bought PBS money instead of credits?.  Then, as others have stated, contact your bank/credit card and the PBS folks and it will get sorted out, I'm sure.

Cheers,

Catt



Last Edited on: 5/3/08 6:42 PM ET - Total times edited: 1