Search - List of Books by Hal B. Becker

Total Books: 4
Lip Service  50 Humorous Stories of the Worst Customer Service in America and Interviews with the 10 Best Companies in the World
At Your Service Calamities Catastrophes and Other Curiosities of Customer Service
1998 - At Your Service Calamities Catastrophes and Other Curiosities of Customer Service (Paperback)
ISBN-13: 9780471255420
ISBN-10: 0471255424
Genre: Business & Money
  • Currently 4/5 Stars.
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Information Integrity A Structure for Its Definition and Management
Functional analysis of information networks A structured approach to the data communications environment