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Topic: Hand addressing question

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Subject: Hand addressing question
Date Posted: 3/15/2010 4:45 PM ET
Member Since: 8/15/2007
Posts: 3,044
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So my printer finally ran out of ink today. I've decided to hand address now since I can't really afford ink when the PBS wrappers are all I would be printing.

Anyway, my question is about the Request ID. In the Help Docs it says:

Please include the Request ID# as part of your return address

  • this is not crucial, but it helps us locate the request if you need to communicate with us about it.

and on the hand address page it says:

Enclose a sheet of paper inside the package with your name and the Request ID to ensure you get credit. The Request ID could prove to be helpful in the case of a problem.

I wrote the Request ID beneath my return address label, but I'm wondering how this will ensure my credit and how PBS could use it if there is a problem with the package? I just thought they would find the request in my Transaction Archive if they needed to view it. 

I'm not against including it, I'm just wondering what exactly it does and if any of the other hand addressers out there have found it to actually come in handy.

Last Edited on: 3/15/10 4:46 PM ET - Total times edited: 1
Date Posted: 3/15/2010 5:08 PM ET
Member Since: 1/8/2009
Posts: 2,016
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Haven't had to use it yet. I suspect it might make it easier for the PBS team to look up this particular transaction, instead of looking through your entire archive.

I usually include the request ID and the recipient's name and address on a piece of  paper inside the package, and not on the outside packaging.