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The Handbook of Interpersonal Skills Training: 16 Complete Training Modules for Building Working Relationships
The Handbook of Interpersonal Skills Training 16 Complete Training Modules for Building Working Relationships Author:Bob Wall, Bob Wall Bad communication, lack of trust, and poor interpersonal skills are often the key causes of weakness and inefficiency in an organization. The twenty complete training modules or lesson plans in this book help trainers teach managers and employees how to improve productivity through better working relationships. Each lesson plan includes lecture ... more »notes, training designs, reproductible handouts and overheads.« less