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Happy About Customer Service?: Creating a Culture of Customer Service Excellence
Happy About Customer Service Creating a Culture of Customer Service Excellence
Author: Ken Welsh
We live in an affluent world. A world with a multitude of choices and innumerable companies selling virtually every imaginable commodity. Where once price was the sole determinant for purchase, modern man now values our recognition as an individual. We take enormous pleasure in being treated well and are prepared to pay for it. Quality Customer ...  more »
ISBN-13: 9781600050930
ISBN-10: 160005093X
Publication Date: 9/4/2008
Pages: 104
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Publisher: Happy About
Book Type: Paperback
Members Wishing: 0
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