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Topic: Having trouble putting money in PBS account

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Subject: Having trouble putting money in PBS account
Date Posted: 10/3/2007 2:02 PM ET
Member Since: 12/3/2005
Posts: 15
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Is anyone else having trouble putting money in their PBS account for postage?  The amount prelisted in there is $5.00 and it won't let me change it.  It won't let me get past the decimal point to change the amount to $20.00.  Help!

Teresa

 

Date Posted: 10/3/2007 2:08 PM ET
Member Since: 6/24/2007
Posts: 415
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I tried it to see and couldn't get it to change either.  You may need to contact R & R.  Sorry!

Date Posted: 10/3/2007 2:29 PM ET
Member Since: 1/8/2007
Posts: 8,139
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I was just able to ad $20 to my shopping cart a second ago. Try again, maybe?

Date Posted: 10/3/2007 2:38 PM ET
Member Since: 12/3/2005
Posts: 15
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How did you do it Jane?  I tried again and it won't let me.  I have tried to backspace and change the amount and it won't let me get past the 5.

Date Posted: 10/3/2007 3:23 PM ET
Member Since: 6/24/2007
Posts: 415
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I tried again and was able to put in an amount.  Move your cursor to the left side of the decimal point then backspace.  It may take more than once to get it in there.  I tried enterering 10.00 and it took the one then I had to go back and put in the zero.

Date Posted: 10/3/2007 3:50 PM ET
Member Since: 10/23/2005
Posts: 7,718
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Teresa, There were some problems due to the server crash with adding money but they think it was fixed this morning before 10 am, so if you are still not able to add money, please send in to feedback so the programmers can work on it for you. Cheryl

PBSTeam - PaperBackSwap Team
Date Posted: 10/3/2007 4:08 PM ET
Member Since: 7/17/2005
Posts: 325
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This issue has been fixed. Sorry about that.

Robert