The Heart of Change Field Guide Author:Dan S. Cohen In 1996, John P. Kotter's Leading Change outlined an eight-step program for organizational change that was embraced worldwide. Next, Kotter and coauthor Dan S. Cohen's The Heart of Change introduced the revolutionary "see-feel-change" approach, which helped executives understand the crucial role of emotion in successful change efforts. — Now, The... more » Heart of Change Field Guide provides leaders and managers tools, frameworks, and advice for bringing these breakthrough change methods to life within their own organizations. Written by Dan S. Cohen and with a foreword by John P. Kotter, the guide provides a practical framework for implementing each step in the change process.
Filled with practical tools, checklists, and expert commentary, this must-have guide illustrates - in concrete, actionable steps - the most powerful approaches available to you and your organization for creating successful change.« less