2000 - Total Quality Management Blueprint [Bussiness Blueprints] (Hardcover) ISBN-13: 9780631216643 ISBN-10: 0631216642 Genre: Business & Money ? 1999 - Total Quality Management Blueprint [Business Blueprints] (Paperback) ISBN-13: 9780631195771 ISBN-10: 0631195777 Genre: Business & Money ? |