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Topic: help me figure this one out please

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Subject: help me figure this one out please
Date Posted: 7/27/2010 11:42 AM ET
Member Since: 10/28/2008
Posts: 3,523
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I had on my wishlist Nora Roberts Savour the Moment Large Print paperback ISBN 9781594133770

 

I received today Nora Roberts Savour the Moment in reg print ISBN 9780425233689

 

but the one from my wish list is now gone. I checked Barnes and Noble and the Isbn for the large print that I had on my wish list was correct.

 

There are a lot of other people wishing the book so how can I get it relisted and stay in the position I was in????

 

  



Last Edited on: 7/27/10 11:47 AM ET - Total times edited: 1
Date Posted: 7/27/2010 12:01 PM ET
Member Since: 4/7/2008
Posts: 15,690
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Did you have both version of the book wishlisted, Bertie?

If you are really sure that you had the Large Print version on your WL, I'd contact the Team via the Feedback page and ask them if they can put you back. They can explain to you what happened.

Date Posted: 7/27/2010 12:08 PM ET
Member Since: 10/28/2008
Posts: 3,523
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Savor the Moment (Large Print Press)
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Savor the Moment (Large Print Press)
Author: Nora Roberts
ISBN-13: 9781594133770
ISBN-10: 1594133778
Book Type: Paperback
 
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To:  

En Route From: NM

 

this was the book that was offered to me.  I did not have reg print on my wl because I have the other books in Large Print and wanted them all the same



Last Edited on: 7/27/10 12:45 PM ET - Total times edited: 1
Date Posted: 7/27/2010 12:10 PM ET
Member Since: 10/28/2008
Posts: 3,523
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where do I find the feedback page??????  and is it possible that the person sending it to me posted it directly onto my wl and said the ISBN was the same???

Date Posted: 7/27/2010 12:13 PM ET
Member Since: 4/7/2008
Posts: 15,690
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That's exactly what happened Bertie...somebody just posted the book with the wrong ISBN. Did you RWAP it?

Date Posted: 7/27/2010 12:17 PM ET
Member Since: 8/16/2007
Posts: 15,185
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For safety reasons Bertie, you might want to remove your full name and address from your post. I don't believe that Question is a member's only forum.

Yes, I would say that the person who posted it did it incorrectly.  Whether they posted it directly to you or to the system and you were offered it isn't really clear, but wouldn't change the fact that they posted the book wrong. Some people just post by title and some will just post to the Wish Listed ISBN in order to get a credit quickly.

Have you marked it received yet? You should mark it Received With a Problem - Wrong Book and explain that they posted the book to the wrong ISBN and sent a regular print book for a listing of a Large Print book and that should never be done. You can ask for your credit back then too. If you have already marked it received, send in Feedback, tell the Team what happened, and ask if you can get put back in your place in the Wish List line of the Large Print book.

Date Posted: 7/27/2010 12:20 PM ET
Member Since: 4/7/2008
Posts: 15,690
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Thanks for answering Melanie. I couldn't for the life of me remember if a WL book that it's RWAP/ Wrong book, will be put back in the WL.

Date Posted: 7/27/2010 12:48 PM ET
Member Since: 10/28/2008
Posts: 3,523
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I will do all that now.  I did pm her and she was very nice said she would return my credit.

My shelf is still on hold so I have a few wl books that I was first or second for on auto request and that was one of them

Date Posted: 7/27/2010 1:59 PM ET
Member Since: 5/14/2009
Posts: 6,852
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Bertie, the book does not have a Large Print designation, it only has Large Print in the Title.  At least I do not see "Large Print:  Yes"  listed on the descrption page.

The member still posted against the wrong ISBN, so the team should reinstate you.   Ask the team to turn on the LP designation so it shows on the description page and not just on the title. 



Last Edited on: 7/27/10 1:59 PM ET - Total times edited: 1