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Topic: Help! I am having trouble navigating through PBS.

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Subject: Help! I am having trouble navigating through PBS.
Date Posted: 6/22/2009 6:54 PM ET
Member Since: 11/9/2008
Posts: 14
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Help! I am having trouble navigating through PBS. I can usually login and maybe view 1 or 2 pages but after that it seems as though it freezes up. I have javascript enabled and security settings are at med-high as recommended. Usually if I close-out the page and wait awhile I can get back on but with the same results.
Date Posted: 6/22/2009 8:03 PM ET
Member Since: 2/24/2009
Posts: 160
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What browser are you using?  I usually use Firefox with no trouble.  =]

Date Posted: 6/22/2009 8:14 PM ET
Member Since: 5/14/2009
Posts: 6,852
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Google Chrome and IE 8 have problems overall - so if you are using I would install firefox or return to IE7

Date Posted: 6/22/2009 9:06 PM ET
Member Since: 7/19/2008
Posts: 15,472
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What helps me is if I turn off the browser, empty the cache, and turn it back on.  And I never use Safari after trying it once.

Date Posted: 6/22/2009 10:07 PM ET
Member Since: 6/19/2009
Posts: 7
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I had the same trouble a few nights ago. I did a computer restart, and it was better. Also clearing out the cache as suggested might help.

Date Posted: 6/23/2009 1:13 AM ET
Member Since: 11/9/2008
Posts: 14
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Sorry for the delay but I just now was able to get back on. :)    I use IE7.  I empty the cache and it helps for for a lttle bit but then it's back to the same.  I might try downloading another browser.  Thanks!

Date Posted: 6/23/2009 2:30 AM ET
Member Since: 12/28/2006
Posts: 14,177
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I run Internet Explorer 7 with no problems whatsoever :-)

Date Posted: 6/23/2009 5:11 PM ET
Member Since: 11/9/2008
Posts: 14
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I downloaded Firefox and so far no problems.

 

Date Posted: 6/23/2009 5:13 PM ET
Member Since: 5/14/2009
Posts: 6,852
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make sure google chrome was not downloaded somehow - start/controlpanel/add-remove programs.   Look for any other browser.  I run IE 7 w/o issue.

Date Posted: 6/24/2009 2:12 AM ET
Member Since: 11/14/2005
Posts: 6,421
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I've been having trouble with PBS freezing up periodically yesterday and today both (hubby and i both at the same times, so know it is the site, not a browser or computer issue) The programmers are probably installing some new feature for us, and while testing it, there are occasional glitches popping up that only last a few minutes so not everyone is affected by them or sees them. I've seen this with other sites where i knew they were doing maintenance or updates to the site. I just go off and read a book or do soemthing else for a few minutes until the catch the glitch and I can go again.