Discussion Forums - USPS Postal Regulations USPS Postal Regulations

Topic: Help! They took my money but the wrapper didn't print!

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
  Unlock Forum posting with Annual Membership.
Subject: Help! They took my money but the wrapper didn't print!
Date Posted: 11/23/2009 7:55 AM ET
Member Since: 9/27/2009
Posts: 12
Back To Top

I paid for postage and DC but the wrapper never printed.  It didn't even download... so I went back thinking I clicked a wrong button but the money was taken from my account.   The wrapper is definitely not in my download files.   I looked on the help docs but couldn't find any info on what to do. 

 

What can I do?

Date Posted: 11/23/2009 7:59 AM ET
Member Since: 9/27/2009
Posts: 12
Back To Top

I just realized I put this question in the wrong forum.  Should i just ask it over in the PBS Q&A or wait for this to be moved?

Date Posted: 11/23/2009 11:42 AM ET
Member Since: 10/22/2009
Posts: 1,452
Back To Top

Debbi--

You should be able to choose to print your wrapper again.  It should download with postage but not deduct anything from your account.  I've had to do this before when I've had problems.