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Topic: need help on this. not a vent / rant - just a question

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Subject: need help on this. not a vent / rant - just a question
Date Posted: 4/27/2011 2:23 AM ET
Member Since: 2/2/2008
Posts: 742
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 this is question one.

 #1.   Say I have requested a book. A simple paperback book.   A member excepts the request AND she has printable postage. How many days does that member have until they have to get the book mailed out? Remember, she has printable postage, can wrap it that day if the mail has not ran and if so then she could put it in her mailbox the next day.

Will wait for an answer, then i'll give the next question.

Date Posted: 4/27/2011 2:39 AM ET
Member Since: 7/19/2008
Posts: 15,400
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That depends.  When you agree to mail the book, you select the lenght of time.  The standard is two days.  You can select up until 5 days. 

From help:

Here is a list of deadlines associated with the PBS swapping process:

  • A sender has 5 days to respond to a request.
    • After accepting a request by clicking "I can mail in the next 2 days", a sender has 5 days to mark the book mailed. The deadline is at the end of the fifth day.

    • After accepting a request by clicking "I can mail later" and choosing an alternate mailing date, a sender has 2 days beyond the alternate mailing date to mark the book mailed. The deadline is at the end of the second day.
  • A requestor has 48 hours to respond to an offer of a book from her Wish List.
  • A book has 26 days from the "mailed" date to get to its destination within the contiguous US before it is declared "lost in the mail" at PBS.
  • A book sent outside the contiguous US (AK, HI, GU, VI, PR, APO/FPO/DPO, etc)  has 35 days from the "mailed' date to get to its destination.

 

Date Posted: 4/27/2011 2:44 AM ET
Member Since: 1/17/2009
Posts: 9,725
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members have 5 days to accept the request.

They have up to 5 days to mail it after they accept the request.

And then there is a 2 day grace period.

So, there can be 12 days between ordering a book and mailing it out, regardless of how postage is purchased.

And, just a teensy thought .... even if you buy printable postage that doesn't mean you can mail by putting the book in your mailbox. I live in a neighborhood with a centralized mail box, for example, and the outgoing mail is a slot. It fits nothing except letters ... so even if I bought printable postage, the nearest blue box to drop the book in, is 5 miles away.

New neighborhoods in CA generally do not get door to door mail service ... we get a large neighborhood mailbox (in my neighborhood, it is every 12 houses), and the entire mailbox has one package door ... so all 12 houses have to take turns receiving packages. Only one household can have packages delivered to the package box at a time. And the package box is always locked and does not accept outgoing mail.



Last Edited on: 4/27/11 3:10 AM ET - Total times edited: 2
Date Posted: 4/27/2011 2:46 AM ET
Member Since: 2/5/2007
Posts: 30,800
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"she could put it in her mailbox the next day "

I can NOT just put my book in my mailbox.  My mail carrier will NOT pick up packages unless they are Priority and an appointment for pick up has been made.

Just pointing out that it doesn't work the same way everywhere.

Date Posted: 4/27/2011 3:01 AM ET
Member Since: 7/19/2008
Posts: 15,400
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Last week I had a book all wrapped and ready to put out.  I waited another two days until there wasn't driving rain soaking my mailbox. 

Subject: not a rant/vent just a question
Date Posted: 4/27/2011 3:14 AM ET
Member Since: 2/2/2008
Posts: 742
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They have up to 5 days to mail it after they accept the request.

And then there is a 2 day grace period.

Excellent here above is some info on the 2nd question I wanted to ask. How many days do they have until it has to be mailed once the request is excepted -- this one has nothing to do with the printable postage.  I have 2 books right now that were excepted  to mail out to me. The 1st lady wrote will mail later.  HERE is the thing. I requested the book on the 20th and she marked will mail later when she put the date in to mail it was the 30th. Actually,  it will be10 days before she will mail the book out. I get the 2 day grace period for marking the book  mailed say requested the 20 and marked will mail later and that date was the 27th. Today is the day that the 10 day book was marked, I can't wait to see if this person mails this book out.

There is NO reason why PBS should allow someone to mark a book that they will send out, but not send it out for 10 days. That will be recorded when I get the book, if and when I do, it will be marked for the Post Date. That to me  is crazy. 10 days?? I wrote and told her that I was going on vacation and wanted to take the book with me. I am reading a series and i'm almost finished with this book and that book is the book that would be next in the series. I never got one reply from her. Thats just wrong. If its gonna take someone 10 days to mail a book out they should not accept it. Just my opinion.  YOW....did this turn into a rant or a vent?  If it sounds like it, its not. Its a reasonable question to ask, but not a reasonable thing to accept a book that your not going to mail out for 10 days. 

No further questions your Honor...   : )

I got what I needed 48 hrs with the 5th day being able to mail two more days later." grace period" Nothing can justify the I will mail in 10 days. I sure hope no more of my request go to her. I didn't even get the chance to cancel it. I sure would of in a skinny minute.

BTW I got that answer about the time frame from another forum in the questions in PBS about a book being marked when it wasn't really marked.---I have no dog in that fight, but was glad to see the information that I was looking for. " that was question 2 as i said already. Oh and Coz I know it is different everywhere. I'm thankful that I can print out my postage and DC and walk right down the lane and cross the road to my mailbox, no appt needed, no questions asked. I have a mailbox big enough to park a buick in. I also have no limit to how many books I can put in that monster mail eater either  :0

Thanks for the info

Subject: ooops my bad
Date Posted: 4/27/2011 3:33 AM ET
Member Since: 2/2/2008
Posts: 742
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I said today is the day to see if the 10 day book gets mailed. Thats not correct, it would actually be mailed the 30th as I requested it the 20th and she said will mail later and put the 30th.

Today however is the day the 2nd lady excepted my request and wrote that she would mail in 7 days, so that has her 5 days plus her 2 day grace period. I again, wanted this book for vacation. neither person wrote me back when i asked if they could PLEASE mail earlier since I was reading a series and these were the next two books I needed.

So, today will tell if the "7 " day lady mails out her book in the 7 day period she claimed to mail in. I sure hope so, but the 10 day mailer has the next book I need in the series. go figure  : (

Coz, your right, it is different everywhere, but happens to be here that I can put my printed postage books right in my mailbox by walking down the driveway lane and crossing the road to my mailbox. Its a hike as we are on a farm, but still, I have no appts to make and no certain number of books I can put in my mailbox. Afterall, its big enough to park a Buick inside. That crazy mail eating hog out their.. LOL  : ) 

I have no more questions your Honor!!  : )  do appreciate the time frame though.

Subject: YOWZER WHAT HAPPENED??
Date Posted: 4/27/2011 3:41 AM ET
Member Since: 2/2/2008
Posts: 742
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I didn't think the post above was gonna be their. I was writing and just got to the end and the computer decided to go to bed. Just said shutting down now. So, I didn't mean to write the same thing twice their at the end.

Appreciate the information though. Off to read the end of my book. arggg hate to wait forever to get the next book..

Date Posted: 4/27/2011 3:48 AM ET
Member Since: 1/17/2009
Posts: 9,725
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Sorry you are not getting your books in the time frame you wanted! It sounds like they are still within the site guidelines, though.

I know that in the past I have seen people post requests in the Book Bazaar when they need something special like extra fast mailing. You could make a post that says something like "I'd like to order Book XYZ and I would really appreciate ordering it from someone who can mail it out today or tomorrow. Thanks"

Depending on how many copies of the book are available, you may very well find a person who is willing to mail the book out right away.

Better luck next time, though.

Date Posted: 4/27/2011 3:51 AM ET
Member Since: 12/3/2005
Posts: 3,329
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PBS is definitely NOT about instant gratification.  If you need something right away by a deadline, then you really should purchase the book either locally or from a book seller that offers expedited shipping.  The 10 days is perfectly acceptable per PBS standards.  A sender has 5 days to accept the order and from there another 5 days to mail, then add on the 2 day grace period.  Yes, many ship out faster but if necessary that time is provided by TPTB as not everyone can mail frequently.

Date Posted: 4/27/2011 7:53 AM ET
Member Since: 11/28/2010
Posts: 754
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You have to expect and count on that every single order you make will take 12 days for the sender to mail the book.  If it happens any sooner (and it does) you can be pleasantly surprised.     That's the way you have to approach it or you will be frustrated when people are taking the allowed number of days (12) to mail.  Until PBS changes the requirements, there is nothing you can do to rush things along.  You can PM the sender....they may, they may not....but they have up to 12 days.

I have learned that if I want a book any sooner, I need to buy it or get it from the library.   PBS is not Amazon prime.  You usually don't order and get it the next day.  You may get lucky that the person rushes out and mails your book 5 minutes later after you place your order, but that is rare.

I have learned that if I just *expect the longest available, allowed mailing time, I will never be frustrated with it.

When I first joined I was impatient that people would take the max available time to mark mailed, but if it's allowed, it's allowed.  I now go into every transaction with the conscious thought that it will take them 12 days to mailed.....and is that OK with this book I am requesting?   If not, I order from Amazon.

 



Last Edited on: 4/27/11 8:06 AM ET - Total times edited: 1
Date Posted: 4/27/2011 8:25 AM ET
Member Since: 8/10/2005
Posts: 4,599
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As others have said, it doesn't sound like the members you ordered from have done anyting "wrong"....even though they are taking awhile to mail, they are still within the PBS guidelines, and for whatever reason aren't able to mail same day or even within a couple of days. There could be a lot of different reasons for that...you have to realize that people's lives and situations vary widely from your own and it most likely is NOT because they are either being lazy or irresponsible. Especially given the price of gas now, those who go to the PO to mail are likely going even less and trying to combine trips.

The lesson to be learned here is that while most PBS transactions go smoothly and within a very reasonable time frame, PBS is not a place that you should order books from if you need a specific book quickly or by a specific date, as there are just too many variables. Even if you find someone who mails quickly, it's very possible the package could go walkabout and show up weeks later. (I once had a book with metered postage that showed exactly when the person mailed it--just when they said--in perfect packaging that arrived at my door 7 months after it was mailed.)

If you HAVE TO HAVE a book by a certain date, the best option is to trot down to a bookstore and get it, or use Amazon with Prime 2-day shipping.

Date Posted: 4/27/2011 8:28 AM ET
Member Since: 11/28/2010
Posts: 754
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I'm actually surprised you have not run into someone taking the full length of time allowed to mail, since you've been a member here since '08.  

Date Posted: 4/27/2011 8:51 AM ET
Member Since: 4/24/2008
Posts: 310
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Be happy it is not a Bookmooch transaction.  I have a request on there that is months old.  I requested a book in November and it still has not been mailed. 

Date Posted: 4/27/2011 9:06 AM ET
Member Since: 10/30/2009
Posts: 962
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As long as the sender is following the PBS guidelines, it will not do you any good to make comments about it when you mark it received.  She is within her timeframe and has alerted you to this.  The sender has not done anything wrong.  If it's not actually mailed then, that's a different story.  But it's within their rights to use the PBS timeframes when shipping.

Kellie

Date Posted: 4/27/2011 11:54 AM ET
Member Since: 8/16/2007
Posts: 15,186
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There is NO reason why PBS should allow someone to mark a book that they will send out, but not send it out for 10 days.

Actually, once they mark that they can send it, they will only have up to 5 days to mail (7 with the grace period to mark it mailed). They can get up to 10 by not accepting the request for another 5 days. But it is 10 days from the date they get the request, not 10 days from the day they accept it and say they will send it out.

There are many reasons people need the 10 days. If the site reduced that, I am sure we'd either see a significant drop in membership or a significant increase in late mailed books. People have lives that are already full outside of PBS and often sending a book for PBS is not something they will drop everything to run do. Many members don't have the ability to walk to their mailbox and mail a book so those of us that can are very lucky.

If you want to request that the sender mail quickly, I suggest you use a Requester Condition. That will give those senders that cannot mail quickly the ability to deny your request.

Date Posted: 4/27/2011 1:40 PM ET
Member Since: 2/5/2007
Posts: 30,800
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I feel for you.  I am sorry that you aren't getting the book in the time you desired.  Sometimes life is just so. . . so. . . frustrating, isn't it?    No other comment - just wanted you to know that I understand the frustration!



Last Edited on: 4/27/11 1:41 PM ET - Total times edited: 1
Date Posted: 4/27/2011 1:55 PM ET
Member Since: 7/9/2008
Posts: 797
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Last Edited on: 2/2/15 11:58 PM ET - Total times edited: 3
Date Posted: 4/27/2011 5:21 PM ET
Member Since: 5/4/2009
Posts: 389
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Even if the book is mailed one second after they print and wrap it, media mail can still take 26 days. If I needed books by x date, I'd order them at least 36 days before that date. By the way, EXCEPT and ACCEPT are very different words.

Date Posted: 4/27/2011 8:56 PM ET
Member Since: 7/28/2006
Posts: 4,980
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I never got one reply from her. Thats just wrong.

It's possible she didn't even read your PM before sending the book. You can always to your Personal Messages "From Me" tab and click the gray "Unread" button at the top of the page to see if she ever read the message. There are a few exceptions to this (people who get PMs in their email, etc.) but most of the time this is a good indication that they have never read the message.

And if it was read, depending on how you worded your PM, it's message could have been construed as rude instead of concerned. Unfortunately a great deal of communication is in tone of voice and body language, which doesn't translate over PM very well. I know if I get a PM that sounds rude or offensive to me, I have to wait several days and calm down before I can bring myself to politely reply.

 

 

On a side note:  By the way, EXCEPT and ACCEPT are very different words.

Sarah, I just had to laugh when I read that.  As an English major that kind of thing is one of my pet peeves, and it was bugging me.  wink

Date Posted: 4/27/2011 11:21 PM ET
Member Since: 2/13/2007
Posts: 8,411
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On a side note:  By the way, EXCEPT and ACCEPT are very different words.

Sarah, I just had to laugh when I read that.  As an English major that kind of thing is one of my pet peeves, and it was bugging me.  

 

LOL  I was hoping I wouldn't have to be the one to say it.

 

wink