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Topic: help. . .

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Subject: help. . .
Date Posted: 4/30/2009 10:22 PM ET
Member Since: 2/26/2009
Posts: 36,287
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A book I mailed some time ago still shows up on my account as not received.  I checked my transactions ( i use pbs dc) and it shows it was delivered.  What should I do??

 

Date Posted: 4/30/2009 10:42 PM ET
Member Since: 1/28/2007
Posts: 765
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Here's a similar topic http://www.paperbackswap.com/forum/topic.php?t=162708

 

Date Posted: 4/30/2009 10:57 PM ET
Member Since: 12/28/2006
Posts: 14,177
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No worries Adrienne, there's nothing you have to do.  Your credit has already transferred by using PBS DC. 

If DC shows received 5 - 7 days ago, you can pm the receiver if you wish, but it's optional.  Just remember that some local post offices scan DC's as they come in, not as they are delivered to addressee (as mine does).   So an additional few days can be normal for the PO to actually deliver to your requestor.  And of course, RL happens and members can't or don't log the book in immediately.

But your responsibilities have been fulfilled, and your credit is safe even if you do nothing else.



Last Edited on: 4/30/09 10:58 PM ET - Total times edited: 1
Date Posted: 5/1/2009 12:13 AM ET
Member Since: 7/31/2007
Posts: 2,693
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yes for example...a book being sent to me was scanned on the 22nd but, was not delivered to me (because mail was on hold due to being out of town) until the 27th but, not marked received due to my work schedule until the 29th...



Last Edited on: 5/1/09 12:14 AM ET - Total times edited: 1
Date Posted: 5/1/2009 12:43 AM ET
Member Since: 2/26/2009
Posts: 36,287
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Thank you. 

Date Posted: 5/1/2009 11:00 AM ET
Member Since: 1/17/2009
Posts: 9,956
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Feel free to PM the other person after a reasonable amount of time (like maybe a week or so; or just before the book is about to go lost) after the scan says it is received.

I have had to do this a couple of times when a book was about to go lost, and each time, the person had received the book ... and just forgot to mark it for one reason or another ... and were also polite and apologetic after receiving my PM.

Just keep in mind that even if the scan says it was received, they might not have really received it.

Wanted to add ... even though your credit might be safe becasue you used PBS DC, if the book was really received and the person just "forgot" ... you still want to get them to mark it received because if it goes lost then PBS will refund their credit. Out of their own pocket. Making the site (potentially) more expensive for everyone in the future, if it happens alot.



Last Edited on: 5/1/09 11:04 AM ET - Total times edited: 2
Date Posted: 5/1/2009 11:54 AM ET
Member Since: 6/21/2007
Posts: 2,015
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Last Edited on: 2/3/15 8:01 PM ET - Total times edited: 1
Date Posted: 5/1/2009 12:06 PM ET
Member Since: 1/28/2007
Posts: 765
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Yeah me too.  I just don't pay attention to delivery at all.  I don't use DC either.  I don't need instant gratification.  I have shipped close to 200 books without a problem.  Note that this translates into savings of (DC costs x 200).  I did have one book I sent that went lost.  It magically showed up about four months later and the requestor still wanted it so I got that credit too.  So far, so good.

Date Posted: 5/1/2009 1:10 PM ET
Member Since: 1/17/2009
Posts: 9,956
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I PM people because I, myself, ignore all emails from PBS, and for the ones that I can't turn off, I have a email filter which automatically puts them into a folder which just gets emptied and deleted.

However, I log in every day to respond to book requests and/or PMs.

So, on the theory that other people may be doing the same, I PM them because I figure, if they log in they will see that they have PMs to read....where they might be ignoring the emails altogether.

--Sara