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Topic: here we go again

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Subject: here we go again
Date Posted: 3/31/2011 12:30 PM ET
Member Since: 10/28/2008
Posts: 3,529
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I wanted to post this book 9781565126312  which has a ton of wishers.  It is listed as hardcoverthe Isbn which I just check on barnes and noble shows it a trade size paperback . 

II have the book and it is a trade size paperback.  How do I get the hardcover removed and the paperback put in its place

Date Posted: 3/31/2011 12:31 PM ET
Member Since: 4/24/2008
Posts: 310
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I would just manually input it in.  If it is wishlisted it will get snatched up rather quickly.

 

Date Posted: 3/31/2011 12:43 PM ET
Member Since: 8/19/2007
Posts: 4,285
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If PBS has it listed as a hardback with that ISBN, you CANNOT post it onto the site with that ISBN.  You would have to post it as a book without an ISBN.   Pat

Date Posted: 3/31/2011 12:56 PM ET
Member Since: 10/22/2009
Posts: 1,452
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Bertie--

I did a quick check of Amazon--they also list the book as a trade size paperback...so it appears that the information in PBS's database may be wrong.  I'd submit a data edit and explain that the book is listed as paperback at both B&N and Amazon.  Since the book has so many wishers here, I don't know how PBS would handle the change if it is indeed listed incorrectly.  I don't think they can just change the version as the wishers on the list actually wished for a hardcover.

Date Posted: 3/31/2011 12:57 PM ET
Member Since: 1/17/2009
Posts: 9,911
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If you can prove that that ISBN is only used for paperback ... then TPTB can change it for you. It has to be verifiable.

They have done it for me before, when the book in question was listed as hardcover, but it was never actually published in hardcover. And that book had 300+ wishers when they changed it.

I don't think that wishers are necessarily the thing that holds them back .. .but rather, if the book is posted or has ever been posted to the ISBN ... at that point, you have to assume that there are editions of the book out there that are of the binding on the listing, unless you just assume that anybody who has ever posted to the listing did it incorrectly.



Last Edited on: 3/31/11 1:03 PM ET - Total times edited: 1
Date Posted: 3/31/2011 1:12 PM ET
Member Since: 10/28/2008
Posts: 3,529
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I just checked everywhere I could think of and can not find it in hardcover.  How do I do the edit thingy  LOL

Date Posted: 3/31/2011 1:17 PM ET
Member Since: 10/28/2008
Posts: 3,529
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Some one just pm'd me about the book so it is now taken  LOL.  I still would like to see it fixed in the system

Date Posted: 3/31/2011 1:31 PM ET
Member Since: 8/16/2007
Posts: 15,200
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Whenever you find a book that you believe to have the wrong binding in the system the process will be the same. You need to research it to prove that it was never produced under the binding in the system. Going to Barnes and Noble and checking would not be enough. You will need to go to multiple sites, try to find the publishing site, author site, other retailing sites, and check to see if any of them list the book as a Hardcover.

If you do not find the book listed anywhere as a hardcover, then you can send in Feedback with your research and ask the Team to look into it. You cannot submit a Data Edit for binding, that's not a field members can change.

I am really suprised they've changed one with 300 wishers. They usually won't do it on one with more than a handful because they have said they contact the members to let them know that they are changing a listing.



Last Edited on: 3/31/11 7:42 PM ET - Total times edited: 1
Date Posted: 3/31/2011 1:48 PM ET
Member Since: 1/17/2009
Posts: 9,911
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The completely wrong listings with hundreds of wishers are the ones that most need fixing. (Imagine the chaos if they don't, when people start acquiring the book and then want to post it).

It would engender tons of mis-postings and RWAPs (people who don't know what they are doing), as well as tons of short ISBNs and Book Bazaar postings (people who know what they are doing).

Not to mention ... I don't want to see 300+ short ISBNs (none of them posted) of the same book when I go click on an author's name, or perform a search on the book title. What a mess that would have been.

This particular book is only published as a mass market paperback, and only has one ISBN ... so when it was wrong .... it means the book can't be traded properly here at all.

Date Posted: 3/31/2011 3:50 PM ET
Member Since: 10/26/2007
Posts: 1,140
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Submitting an edit will not get the binding changed.  I just submitted an edit to update the series # and the description.  There is a note on the edit page stating that you cannot change the binding type.  I copied the answere when you click the why not link:

 

The reason is that publishers sometimes use the same ISBN for more than one booktype - the booktype attached to the ISBN on PBS is the only booktype that can be posted with this ISBN. If you think the booktype on an ISBN is incorrect, you can check internet archives to confirm this and submit this information to us in a feedback message. If the ISBN appears to have been used for more than one booktype on an Internet search, the booktype probably won't be able to be changed in the PBS database.

Date Posted: 3/31/2011 6:01 PM ET
Member Since: 12/28/2006
Posts: 14,177
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I agree Sara, those short ISBN's with long wishlists drive me bugnuts.  So many disappointed wishers, and potential for RWAP and frustration.

Date Posted: 4/1/2011 10:24 PM ET
Member Since: 11/15/2008
Posts: 3,308
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I had the same experience as Sara, though the one they corrected for me only had about 70 wishers.  It was a hardback that had initially been slated to release as a mass market.  The book changed publishers, and the author released it as a hardback 2 or 3 years after the date PBS had as the date of original release.  I sent feedback with the Amazon listing and links to the author's and publishers sites where they explained what had happened.  The team changed it, and sent me a nice note.  I was concerned mainly because no one would be able to legitimately post the book to the many wishers (me included), since the mass market did not exisit.

Date Posted: 4/4/2011 10:23 AM ET
Member Since: 10/28/2008
Posts: 3,529
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I e-mailed the publisher about this book


Can you please tell me if this book is now or has ever been published in a hardcover binding, under this ISBN  9781565126312?

 

This was the reply I recieved

Dear Ms. Welck,

 

Thank you for your interest in PICTURES OF YOU by Caroline Leavitt. The title is a paperback original, and was never published in hardcover.

 

All best,

Emily

 

Emily Parliman

Algonquin Books

225 Varick Street

New York, NY 10014

tel: 212.614.7587

fax: 212.614.7783

 

So what do I do now???  LOL

 



Last Edited on: 4/4/11 10:25 AM ET - Total times edited: 1
Date Posted: 4/4/2011 11:32 AM ET
Member Since: 8/16/2007
Posts: 15,200
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Use the Contact Us link and send in Feedback with the information.

Date Posted: 4/4/2011 12:43 PM ET
Member Since: 11/30/2007
Posts: 4,980
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What Melanie last posted so the 300+ wishers will be happy or else they will never get the book. I usually always check the book binding of books that I put on my wishlist so this doesn't happen.

Date Posted: 4/4/2011 12:53 PM ET
Member Since: 10/28/2008
Posts: 3,529
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Ok I sent them the information that I got from the publisher, hopefully something can be done to fix the problem

Date Posted: 4/5/2011 12:44 PM ET
Member Since: 10/28/2008
Posts: 3,529
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Does anyone know if they will e-mail me and let me know what they are going to do.

Date Posted: 4/5/2011 2:23 PM ET
Member Since: 1/17/2009
Posts: 9,911
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I do not know if they send an email, all my PBS email is auto-sent to trash.

They do NOT send a PM, in my experience.

I have always just gone to the "Club Communications" link under "My Account" to see if they have responded.

Most communications seem to get a response in a day, sometimes 2 days.

Last time I asked for a book change like that, they responded right away to let me know someone was looking into it ... but it was about a week before they let me know it was fixed.

Date Posted: 4/8/2011 5:37 PM ET
Member Since: 10/28/2008
Posts: 3,529
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I was just getting ready to send this e-mail to PBS

Dear Bertie Welck,

 

Thank you very much for writing to Workman Publishing, and for your patience in awaiting a reply. Pictures of You has always been published exclusively in paperback. Presumably you saw what appeared to be a hardcover edition in O magazine. That image was a promotional item that they ended up featuring in the magazine as part of their review of the book, but it’s not an accurate representation of the actual product. I’m sorry for the confusion, and I hope you enjoy the book regardless.

 

Best,

Avery Finch

Editorial Department

 When I got a pm saying that the binding was changed in the system