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How to Complain: Spot the Tactics Employed by Companies Dealing with Complaints and Turn the Tables on Them
How to Complain Spot the Tactics Employed by Companies Dealing with Complaints and Turn the Tables on Them
Author: Mel Stein
You are sitting down with family and friends in a supposedly smart restaurant?and the food is disgusting. What do you do when the waiter asks if everything is ok? Like the majority of the population, you probably half-smile and mumble something acquiescent. Wrong! You should always complain and always explain! A complaint without explanation is ...  more »
ISBN-13: 9781904915027
ISBN-10: 1904915027
Publication Date: 5/1/2005
Pages: 224
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Publisher: Southbank Publishing
Book Type: Paperback
Members Wishing: 0
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