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Topic: How to find out who requested the book?

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Subject: How to find out who requested the book?
Date Posted: 7/22/2009 4:50 PM ET
Member Since: 6/13/2009
Posts: 433
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I have a book request and would lik to PM the requestor.  How can I find out who it is?

I'm sure there's some easy way to establish this that I just haven't figured out yet.  

The book requested was used as a textbook and has some highlighted pages so I would like to advise the requestor of this before accepting/mailing the book.

I have been able to PM before when there have been RC, but thtere are no RCs on this request

Thanks in advance 

 

Date Posted: 7/22/2009 4:54 PM ET
Member Since: 8/23/2007
Posts: 26,510
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The only way to PM is after accepting a book request. This is the correct procedure when you post a text book.  Accept, choose the last mail by date and then PM them.  I would put something like "I am mailign this book anyway if I don't hear from you by x date" and use the last mail by date. 

The only way you can PM when someone has RCS is if they put their nickname in there.

Date Posted: 7/22/2009 5:33 PM ET
Member Since: 7/31/2007
Posts: 2,693
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Per the last newsletter you shouldn't put "I'm mailing this book anyway if I don't hear from you by x date"  they say you MUST wait for an acceptance and if they don't accept you are to cancel the transaction.  (trying to find that quote.)  Thus no response does not mean an acceptance because a person may not have daily access to the internet....

Date Posted: 7/22/2009 6:08 PM ET
Member Since: 6/13/2009
Posts: 433
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I would prefer not to accept and then cancel. Doesn't the book go to the end of the FIFO list then.

Also, I just checked and there is a PM option from all of the following  Books to Mail, Books I've Requested, En Route to me, Books I've Mailed and even Wish List Holds.

So why not also have it on Requested From Me? - I'm not trying to get my book jumped up in the line, I am legitamitely trying to contact the requestor

 

Date Posted: 7/22/2009 6:16 PM ET
Member Since: 8/10/2005
Posts: 4,601
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Sorry, but I don't think you can PM until accepting, unfortunately...it's not the same as with an RC. It is unfortunate that PBS requires a  PM about cookbooks or textbooks if they have highlighting, writing or staining to verify condition with the member requesting to make sure it's okay before you send, but you still CANNOT pm the person until AFTER you accept the request. And then if they do decide they don't want it, you have to cancel and lose your place in line. At least if you are declining due to RC's you don't lose your FIFO spot.

Cheryl

Date Posted: 7/22/2009 6:44 PM ET
Member Since: 8/23/2007
Posts: 26,510
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OK my bad.  They really should put a PM button when a book is waiting to be accepted. I mean when a book is on hold for WL there is a PM button-why can't there be one when it's waiting to be accepted by the sender. 

Date Posted: 7/22/2009 9:00 PM ET
Member Since: 1/17/2009
Posts: 80
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The help docs I found under the topic textbook included one that said in effect, there should be no need to send a PM when requesting or sending a book unless there are RCs or it has underlining, writing or highlighting and is a textbook/workbook/cookbook.

So, TPTB deliberately chose not to make it easy for us to communicate until after a request has been placed and accepted.

As I do way more requesting than I do sending (having bought a bunch of credits in the months I have been on PBS, especially after my wife joined me here), I had already found that I could get around this by Requesting More from Member before I complete the order. This gives you a way to PM the member you are requesting the book from and I now do that over half the time. (I started doing this in reaction to some snarky comments about my RCs, even after they were trimmed way down in response to feedback here on the forums. Since doing this, I have had much fewer problems with other members.) Once they get my PM, they can easily PM me back. Of course, if you do this, you have to remember to use the back button to get back to the original order and complete it, otherwise, it does not go through to that sender.

If the requesting member does not have any RC and you have a textbook/workbook/cookbook with writing in it, there appears to be no way to communicate with them until you accept the request.

IMO, TPTB made a mistake in their choice. Furthering communication among the members should minimize many sorts of antisocial behavior that is common online, where anonymity makes it easy to act up. Knowing that there is an actual person on the other side of the screen, someone with similar wants & needs, not just someone annoying you, and that you may be called to account for how you treat that person -- this can be a serious limiting factor to how out-of-control people let themselves get. It is just too easy to post off-the-cuff comments when you believe no one will ever know it was you.

Count me as another vote for a button to let the sender communicate with the requester before the sender accepts. Maybe TPTB could just have a generic RC for anyone who does not specify one -- have the current version of the "What Can be Posted here?" page come up as if it were an RC - then the sender can respond to that with a PM.

 



Last Edited on: 7/22/09 9:01 PM ET - Total times edited: 2
Date Posted: 7/23/2009 3:21 AM ET
Member Since: 12/28/2006
Posts: 14,177
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I'll agree, unfortunately there's no way to pm a requesting member until you have accepted the request.  Apparently this is the approved method for following guidelines regarding highlighting in textbooks. 

Welcome to PBS Judith, and thanks for knowing the posting rules!

Date Posted: 7/23/2009 4:02 AM ET
Member Since: 11/14/2005
Posts: 6,421
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"I would prefer not to accept and then cancel. Doesn't the book go to the end of the FIFO list then."

The book comes off yourshelf and you lose your place in the FIFO anyway, if they don't have RCs for you to cancel by. If you get a request, whether you want to ask them something or not, you could cancel and then ask them, but the book would no longer be on your shelf, same as if you accept and they don't get back with you on the underlining.

If they don't want the book for the underlining, then you have them cancel the book, unless of course it is a WL book,  and then YOU should cancel, since you can repost the book, but if they cancelled they would lose their place in the WL line.

If it is a WL, in order for your book not to be offered to them again when you repost it (creating a virtual circle) they would need to temporarily create an RC against writing in textbooks so that you could decline based on the RC, and then the book will continue on to the next person.

Date Posted: 7/24/2009 3:45 PM ET
Member Since: 6/13/2009
Posts: 433
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Thanks for all your comments and suggestions.

So with crossed fingers, I decided to accept the request and then PM the person. 

Luckily for me, he replied quickly saying the highlighting was acceptable and to send the book - so it's on its way. 

Date Posted: 7/24/2009 4:07 PM ET
Member Since: 11/14/2005
Posts: 6,421
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Glad it worked out good for you, Judith!!! That's what we like to hear in the forums, swaps gone good! So tired of only bad stories :)

Date Posted: 7/24/2009 4:18 PM ET
Member Since: 1/17/2009
Posts: 9,916
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That's what we like to hear in the forums, swaps gone good! So tired of only bad stories :)

I did an experiment a couple of months ago ... I created a post about a good trade that I had, and it happened to be on the front page for a day or 2 with a post about a bad trade ... mine got only a couple of responses and way fewer views than the post about the bad trade ... (the bad trade wasn't looking for advice, because I know people will respond to give advice, it was just a vent)

I think its just human nature.