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Topic: How to handle a "unpostable" WL book

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Subject: How to handle a "unpostable" WL book
Date Posted: 8/12/2009 10:25 AM ET
Member Since: 7/12/2008
Posts: 1,181
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This is the second time this has happened to me.

I received and marked as received a WL book.  Now, as I'm reading it, I find that it has a few stains on a few pages (2 or 3 out of 300 or so.). I'd love to be able to post the book, but know that if I do, I could be hit with a RWAP.

I know I can offer it in the Book Bazaarr and I think I can ask for credits, but many members don't go there, or even go to the Forums at al, Besides, I'd hate to see someone who's been waiting a long time for the book lose out on the book to someone who does happen to go there, just because I can't post it. I know that I was glad to get the book, though I wish it was completely untainted. (I should note that the book itself is otherwise clean with a barely creased spine, no smell, intact pages, etc.)

Now, I was wondering, can I post it, to give the first in line a shot at the book, and then PM them to say that I found these stains, and offer to cancel if they'd rather pass on my copy,

Or can I put a tag on the book saying I have an unpostable copy?

Or is there something else I can do.

P.S. -- Before someone blasts me about violating PBS rules and telling me if I know it's unpostable I shouldn't post it, be assured. I'm not planning to send it to someone without telling them of the damage, just trying to figure out a way to get this wished-for book to other readers.

I'm beginning to feel like I almost have to check EVERY page before marking a book as received. In one of the books, I didn't find the damage until months later, when, while readiing it, I found the damage until I was 200+ pages into the book!

 

 

Date Posted: 8/12/2009 10:36 AM ET
Member Since: 8/23/2007
Posts: 26,510
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No you can't post it and then tell them about the damage.

I bought a heavily posted WL book at the thrift store last week.  It looked good until I got home and hten I noticed a small stain on one of the pages.  I offered it in the book bazaar and within a couple of hours someone PM'd me and offered a credit for it.  Really the book is perfectly readable and there lke 150 people on WL for it-it just had a very tiny stain.

A Tag wouldn't work as it applied to all copies. 

If you hang out on the forums regularly you could just put it in you signature.  Or you could offer it in whatever genre forum applies to the book.  I know in the mystery/thriller, love/romance and paranomal boards there's Is This On Your WL Thread.

You are allowed to ask a credit for an unpostable book but you have to advertise it-you can't post it and then ask.

Date Posted: 8/12/2009 10:37 AM ET
Member Since: 8/23/2007
Posts: 26,510
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I suppose a Tag could work if you put your nickname in there. 

Date Posted: 8/12/2009 11:04 AM ET
Member Since: 8/16/2007
Posts: 15,185
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Tags are not supposed to be used for that and I think that it is one of the examples of inappropiate tagging.

The only options you have are to advertise in the appropriate forums or your siggy line that you have the book. Unpostable copies should not be posted into the system, even if you plan on telling them about the damage and cancel if they don't want it. It might seem more fair to let the first person in line have first crack at it, but it isn't fair to tie up their wish from being granted  by someone with a postable copy while you try to offer them an unpostable one.

Date Posted: 8/12/2009 11:47 AM ET
Member Since: 12/26/2008
Posts: 1,958
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I had a book in a similar condition and with a long wish list, but I really thought that no one would find it in the Book Bazaar on the unpostable wish list thread.

I was wrong. I had 2 offers within a half-hour and I got a credit for the book.

Give it a shot. I had a very pleasant experience. It was preferable to me listing it on my shelf and disappointing someone.

Date Posted: 8/12/2009 12:20 PM ET
Member Since: 9/14/2007
Posts: 481
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Thanks for asking that question! Recently I received a  book on my WL that was an ARC. While I would really like it to go to the next person in line, listing in the Book Bazaar seems to be the only way to go. I'm hoping one of the folks on the WL will find it but that's out of my control, LOL!



Last Edited on: 8/12/09 12:23 PM ET - Total times edited: 1
Date Posted: 8/12/2009 12:32 PM ET
Member Since: 1/30/2009
Posts: 5,696
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I've offered unpostable WL books in the BB and it's always worked out very well.  I think lots of people who don't post very often - or at all - check out those threads pretty regularly.

Date Posted: 8/12/2009 1:33 PM ET
Member Since: 12/9/2007
Posts: 9,601
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I believe that of the forums, the Book Bazaar is the most frequently visited forum of all and more people go there only.  It makes me antsy to go in there and I just want to get out, but a lot of members do go there and like it.

Ruth

Date Posted: 8/12/2009 1:51 PM ET
Member Since: 7/12/2008
Posts: 1,181
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Thanks for all the suggestions, I'll definitely give the Book Bazaar a try. As they say, it couldn't hurt. I'll let all of you know how it goes.

 

 

Date Posted: 8/12/2009 2:12 PM ET
Member Since: 6/13/2009
Posts: 433
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What's the book Carolyn?  If it's on my WL PM and I'll be happy to deal. 

I just posted about 50 books yesterday.  I also have unpostable WL books.  Someone requested 5 books from me so I PMd her offering her one of the unpostables for free and she is happy to accept it. 

For me, a small stain is no problem as long as the book is still readable. 

Date Posted: 8/12/2009 11:23 PM ET
Member Since: 7/12/2008
Posts: 1,181
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The book is:

The Potluck Club: Trouble's Brewing, Book 2, by Linda Evans Shepherd and Eva Marie Everson.

The stain on one page looks like someone had something on their thumb, based on where the stain is, but it's pretty faded.

On the other page, there are three light tan stains near the top of the page. One is a little under an inch long and about a quarter inch wide. Another is about a half inch wide by a half inch or so long. The third is sort of roundish and about as big as the bottom circumference of a AAA battery.

ETA: Otherwise the book is in perfect condition. The spine isn't creased. The cover is intact with only a slight bit of wear on the corner. It has a reminder mark along the bottom of the pages, near the spine.



Last Edited on: 8/12/09 11:26 PM ET - Total times edited: 1
Date Posted: 8/13/2009 4:34 AM ET
Member Since: 12/28/2006
Posts: 14,167
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Frequently there are forum threads complaining of members posting books FIFO, and then asking the requester if it can be sent anyway.  Members can get cranky over this...#1) for knowingly posting an unpostable, and #2 for taking them off the waitlist during the transaction, and possibly missing a postable copy.

Good luck in the forums Carolyn!

Date Posted: 8/13/2009 8:12 AM ET
Member Since: 7/7/2009
Posts: 46
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I just got an unpostable book off my wl yesterday. I messaged the sender and all she said was if I would like to send the book back that is fine otherwise enjoy the book. Just from looking at the outside of the book she should not of sent. My question is if she wants the book back am I the one that is out money sending it back when she is the one that should not have sent it in the first place? I dont' even know if I got my credit back. Thanks so much ladies this is the first "bad book" I got.

Date Posted: 8/13/2009 8:37 AM ET
Member Since: 8/16/2007
Posts: 15,185
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Sorry you got a bad book Lisa. You do not have to send the book back and if the sender wants it, they need to send you postage or a credit to cover the postage. Here is the Help Center docs you might want to show them.

All problem transactions, once they have been marked "Received with a Problem", will be archived in your Transaction Archive.  The sender DOES get credit when the book is marked received with a problem.  The credit should be refunded to the requestor if the problem described is accurate.   We can't intercede in individual problems, but if an account shows a pattern of problem sending, we will intervene.  In all cases of Problem transactions, the receiver does NOT have to send the book back to the sender.

If you are contacted by a requestor about a problem transaction:

  • Please be courteous:
    • The requestor MAY have clicked the wrong button, or may be mistaken about whether or not the transaction was actually a problem, but that could be because she or he is new to the site, or is not clear on the rules.
    • Everyone makes mistakes sometimes. Gentle handling of this situation will minimize unpleasantness.
    • Even if you get a rude PM, do not respond in kind.  Abusive PMs should be reported to us.

  • We know that no one wants to have problems with their transactions!
    • Please do not take it too much to heart if you have a book you sent marked received with a problem.
    • If you did wrong, simply learn from this, and resolve not to repeat the error.
    • One problem transaction will not mar your account! However, a pattern of poor sending will jeopardize PBS membership. Best to learn from errors before it is too late: see specific information about the different "Problem Transaction" scenarios below.

  • A requestor does NOT have to return the item in a "problem" transaction
    • if the sender wants the item back, he or she should send postage or a credit to pay for its return.
Date Posted: 8/13/2009 8:42 AM ET
Member Since: 7/7/2009
Posts: 46
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Thank you so much Melaine!! I really love this site and I know things will happen but it won't discourage me from the great people here at PBS! I PMed her and even used one of the above responses. You guys rock! Thanks again!!

Date Posted: 8/13/2009 3:31 PM ET
Member Since: 7/12/2008
Posts: 1,181
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Well, I have to thank all those who suggested listing it in the Book Bazaar. I posted a message and the book was requested right away by someone who saw my message. She did have me post directly to her shelf, to facilitate generating a address label. I'm glad I asked here and got the response about using the BB Forum. I've never done that before and I'm glad it worked.

Date Posted: 8/13/2009 3:36 PM ET
Member Since: 1/30/2009
Posts: 5,696
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Yay!  I'm glad it worked out and everyone is happy.