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Topic: How do I handle this

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Subject: How do I handle this
Date Posted: 7/8/2008 12:54 PM ET
Member Since: 3/23/2008
Posts: 65
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I ordered two books but when the package came it only contained the one book. I PM"d sender who said yes it contained both. Upon further inspection of the wrapper the bottom was ripped and retaped. So now I dont know how to go about marking these two books. Thanks

Date Posted: 7/8/2008 1:21 PM ET
Member Since: 3/23/2008
Posts: 65
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I guess I will mark the one RWP and just let the other run out of time

Date Posted: 7/8/2008 1:35 PM ET
Member Since: 1/22/2007
Posts: 1,101
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I would mark the one you recieved as recieved without problem unless there was a problem and then wait for the other to time out.

Subject: re: how do I handle this?
Date Posted: 7/8/2008 2:26 PM ET
Member Since: 4/5/2008
Posts: 14
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You should file a "lost in the mail" report at the post offfice.  Turn the report in and show them the packaging and the order slip if it came with the one book.  That will start a search through items that were lost in the mail.  It's not always successful, but worth a shot!!

 

Gee, can ya tell I'm a retired postie!!

 

Sherri

Date Posted: 7/8/2008 4:22 PM ET
Member Since: 2/28/2007
Posts: 2,164
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I would follow what Michelle and Sherri said - Mark the one received as such, let the other go lost, fill out a lost mail report with USPS and hope that the other book turns up.