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Topic: How do I get an ISBN fixed.

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Subject: How do I get an ISBN fixed.
Date Posted: 3/27/2010 7:40 AM ET
Member Since: 6/21/2005
Posts: 2
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The isbn for a book I just received is mistakenly listed as large print on PBS.  Several other sites including amazon report this isbn as just a regular hardcover.  I don't want anyone else to end up with a failed exchange because of this.   I don't see any way to report database errors from the site.

Now I have to figure out what to do with the book I got that my father-in-law won't be able to read.  I'm reluctant to ask for my credit back if the sender didn't realize it was listed as large print.

Thanks for any advice on either issue.


Ken

Date Posted: 3/27/2010 7:42 AM ET
Member Since: 6/29/2007
Posts: 17,422
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Ken,

What is the ISBN of the book?  We will have to do some research before we can change the listing.

Date Posted: 3/27/2010 9:08 AM ET
Member Since: 6/21/2005
Posts: 2
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The isbn is 9780399145667.  If I decide to just repost the book rather than ask for return of the credit, how should I list it?  Or should I just pm anyone who requests it to let them know it is not large print.

Thanks

Date Posted: 3/27/2010 11:08 AM ET
Member Since: 8/16/2007
Posts: 15,225
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Until/Unless the listing is changed, you should post it as a book without an ISBN. Books should not be posted to LP listings if they are not LP.

Date Posted: 3/27/2010 1:57 PM ET
Member Since: 6/29/2007
Posts: 17,422
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Ken,

Apparently the Large Print version of that book was published first under that ISBN # and PBS uses whatever is published first.  When you re-list the book, you will need to do as Melanie said and use the option to Post the book Without an ISBN as the PBS listing will remain as a Large Print.

Date Posted: 3/27/2010 2:25 PM ET
Member Since: 2/12/2006
Posts: 4,539
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That's correct, Ken.  If your copy has this ISBN but is NOT large print, it will have to be posted as a Book Without an ISBN.  It will receive a PBS-assigned number, but you can make reference to the correct ISBN below the description (synopsis).  Just to clarify one thing, PBS keeps the edition that opens first here - it isn't based on publication date.