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Topic: How long do they have again?

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Subject: How long do they have again?
Date Posted: 3/9/2009 4:42 PM ET
Member Since: 1/12/2006
Posts: 4,972
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I thought someone had 5 days to accept a request and then it either moved on to the next person that has the book I want or if there are no other copies in the system, your credit is returned to your account and the book put on your wishlist. Am I wrong?

A book I requested on 3/4/09 at 10:34 AM ET is STILL pending. It is starting to annoy me. IIf someone hasn't checked in (especially since they should have gotten a PBS email) in five days, then they are not an active member here. I want to cancel the request but if I do, won't I start the whole process over again with the SAME person? Sheesh!!! I understand maybe needing a day or two,  but five days?

Date Posted: 3/9/2009 4:44 PM ET
Member Since: 6/25/2007
Posts: 5,637
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From my experience, it usually rolls over around 3 am or so. So depending on when the book is requested, the sender has a little more than 5 days to accept.

I'm in the same boat as you are right now, and it's a wish list book.



Last Edited on: 3/9/09 4:45 PM ET - Total times edited: 1
Date Posted: 3/9/2009 4:46 PM ET
Member Since: 8/16/2007
Posts: 15,186
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They get 5 full days and then the system action happens during the night. It will move on tonite. If you cancel you will just go back to the same person.

Never know whats going on for the other member. They could be a very active member just trying to get to the next post office day or had a family member take sick or something . 5 days is really not that long.

Date Posted: 3/9/2009 4:51 PM ET
Member Since: 1/12/2006
Posts: 4,972
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Thanks for the replies. In the 3+ years I have been here and the hundreds of trades I have completed , I have never had to wait the full five days for my requests to  at least be acknowledged, whether they were cancelled or I was told they will mail them later. Guess I have been lucky in that respect.

Geri (geejay) -
Date Posted: 3/9/2009 5:51 PM ET
Member Since: 9/2/2008
Posts: 9,094
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LaurieAnne you're very lucky.  I have one that went through three members before it was accepted and mailed and I've only been here since September.

They could have a computer problem or lost their electricity too.



Last Edited on: 3/9/09 5:52 PM ET - Total times edited: 1
Date Posted: 3/9/2009 6:31 PM ET
Member Since: 1/12/2006
Posts: 4,972
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I couldn't stand it, it was driving me too batty!! I canceled it and bought the book  used on amazon. Got a really great deal too;)

 

 

Date Posted: 3/9/2009 7:22 PM ET
Member Since: 4/25/2007
Posts: 11,460
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I get impatient.  I'll usually search boxer's shelves for the book or I'll post in the BB to see if anyone's got it on their shelf and skip the FIFO when I've got a book stuck in limbo.

Date Posted: 3/9/2009 10:03 PM ET
Member Since: 8/10/2005
Posts: 4,599
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Wow, LaurieAnn...you've NEVER had to wait the full 5 days before?? Wow. That is unbelievable! It happens to me fairly regularly...it doesn't bother me as much as it once did, because I have a huge TBR and don't 'need' any particular book that fast...I can wait. I look at the waiting game as helping PBS and my fellow members to weed out the inactive members. I have one right now that I'm waiting on the second person my order went to to accept the request.

I thought that some of these people were supposed to be weeded out faster now that PBS has the new rule in effect about a person who didn't respond to requests (is it more than one request? Can't remember) having their account put on hold so their books wouldn't show up in the system and slow things down. But it doesn't seem like there's any difference that I've noticed.

Cheryl

Date Posted: 3/9/2009 10:17 PM ET
Member Since: 10/18/2008
Posts: 24
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Just this past week I had a wish list book that was on 48 hour hold for a member. They were the only wisher, and as it was an older, rather unusual book, I checked out their bookshelf. Their profile said they were here since 2007, but they hadn't logged in since the beginning of February, so it didn't surprise me when it timed out. However, I had sent a pm to them in the meantime about the book (same ISBN, but a few years older) and today I had an answering PM. The member said she still wanted the book, but had been having computer problems, and hadn't been able to get on the computer for awhile.

Anyway, my point is, having computer access problems, or a really busy week is not unusual, nor is 5 days that long - except to those of us whom are waiting :) !

Pamla

Date Posted: 3/9/2009 10:35 PM ET
Member Since: 12/9/2007
Posts: 9,601
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On the matter of how long - I was given an order for a book today.  It said I had 5 hours and 7 hours(??) -  now it's 5 days and 2 hours to accept.  NowI have to go hunt down that book - I haven't seen it for a while, and it's one no one ever asks for!

So there's definitely extra hours tacked onto the 5 days.

Ruth

Date Posted: 3/9/2009 10:48 PM ET
Member Since: 5/13/2008
Posts: 497
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I feel like I've waited longer -- I've gone through the full 5 days, then had it roll to the next person (as far as I can tell). Conceivably, if you had to go through 2 people, you could wait 10 days. As someone else said, not a big deal for me as my TBR is huge.
Date Posted: 3/10/2009 12:39 AM ET
Member Since: 3/11/2008
Posts: 924
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*sigh* I ordered a book on 2/19 that was turned down by the first person, timed out on the second, was accepted at the last minute by the third person, and then on the last day they could mark it shipped they PMed me to tell me it had highlighting (it was used in a college class), which I turned down. They cancelled on their end, and now I'm waiting once again for someone to respond to my request. This is the longest it's taken for me to receive a book from PBS. I'm tempted to go buy it too, but there are several copies here so I'm just trying to be patient. :p

Woo hoo! It's been accepted and printed FINALLY!!



Last Edited on: 3/10/09 1:11 PM ET - Total times edited: 1
Date Posted: 3/10/2009 9:51 AM ET
Member Since: 6/25/2007
Posts: 5,637
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I've never had to wait 5 full days either. Right now is the first time. I'm pretty sure it's going to time out. So frustrating because it was a wish list book, and the member has posted more books to their shelf since they posted this book. Perhaps they are waiting to accept to get more time to mail. We shall see.

Oh well, at least I'll go back to #1 on the WL.

Date Posted: 3/10/2009 11:12 PM ET
Member Since: 12/9/2007
Posts: 9,601
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Sometimes, people don't acceptright away for many reasons - such as they are going out of town - or are out of town.  Also some people mail only once a week so try to make sure that everything is good for that one day.  They may not have enough books to go yet.  And they might want people to have time to order more from their shelves to save them postage!!  Or they don't have electricity or access to a computer every day.  The most feasible to me is that they have only one time to mail so waiting gives them a longer mail date - or they want members to have an oportunity to order more.

Ruth

Date Posted: 3/11/2009 6:39 AM ET
Member Since: 8/10/2005
Posts: 4,599
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Janelle, have you been #1 on the WL for awhile or did that just happen? The reason I ask is, although it may seem like the person "just" posted a WL'd book for you, it could be that you were not the first person...perhaps they posted the book a few days ago, but the people ahead of you in the WL line didn't respond, and as others have said, maybe now they don't have computer access for some reason to be able to accept the request. Or maybe they are just waiting til the last possible moment to accept because they have several other 'pending' transactions and want to be able to bring all their books to the PO to send at once.  Then again, maybe they're new and just don't realize how it all works. There are so many different possibilities!

The book I've been waiting for a response on STILL hasn't been accepted by the second person in line it went to. I believe middle of the night tonight it will move on to #3. *sigh* Oh well, it's not a record or anything. I once ordered a book that timed out on four people before the fifth one accepted the request.

Cheryl

 

Date Posted: 3/11/2009 11:12 AM ET
Member Since: 6/25/2007
Posts: 5,637
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Cheryl, I was #1 of 1 on the WL. And it was cancelled by the system this morning. Annoying, but I don't get really upset about it.



Last Edited on: 3/11/09 3:18 PM ET - Total times edited: 4
Date Posted: 3/11/2009 3:14 PM ET
Member Since: 12/9/2007
Posts: 9,601
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Could be they discovered something about the book that made it UNpostable.

Ruth

Date Posted: 3/11/2009 3:56 PM ET
Member Since: 3/22/2005
Posts: 91
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5 days and 2 more "Grace Period" = 7 Days. (For a new member)



Last Edited on: 3/11/09 3:57 PM ET - Total times edited: 1
Date Posted: 3/11/2009 4:08 PM ET
Member Since: 8/26/2006
Posts: 9,326
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The five days + 2 is for mailing, if you choose 5 days at the ouset.  And then plain old 5 days (+ the hours until 2 or 3 a.m.) for accepting a request.  Here are the PBS deadlines, for anyone who's as number oriented as I am :-)

Here is a list of deadlines associated with the PBS swapping process:

  • A sender has 5 days to respond to a request.

    • After accepting a request by clicking "I can mail in the next 2 days", a sender has 5 days to mark the book mailed. The deadline is at the end of the fifth day.

    • After accepting a request by clicking "I can mail later" and choosing an alternate Mailing date, a sender has 2 days beyond the alternate mailing date to mark the book mailed. The deadline is at the end of the second day.

  • A requestor has 48 hours to respond to an offer of a book from her Wish List.

  • A book has 26 days from the "mailed" date to get to its destination before it is declared "lost in the mail" at PBS.

Another fairly new feature that I like is if a member doesn't respond to a request twice in a row, her account is placed on temporary hold.  So if I let my request time out, rather than cancelling it, not only will my request be passed to the next sender, but I may be halfway to placing an abandoned account on hold.