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Topic: How long does the waiting for member go on?

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Subject: How long does the waiting for member go on?
Date Posted: 2/11/2009 12:45 PM ET
Member Since: 3/7/2006
Posts: 38
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I requested this book 2/4 and it still says Waiting for member.I went over to the transaction page and it says the request was cancelled but if it is they never did let mme know.What do you think is the problem?    Barbie4

Cathy A. (Cathy) - ,
Date Posted: 2/11/2009 12:56 PM ET
Member Since: 12/27/2005
Posts: 4,132
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You requested the book on 2/4, and your request was sent to Member A. She never responded, so the transaction was automatically canceled by the system on the night of 2/9 and a new request was sent to the next member who had posted the book, Member B. The system does not send you an email when this happens.

The request you see on your My Account page now is the one with Member B. You should see the request date as 2/10, and B now has until the night of 2/15 to respond.

Do not cancel the request. If you cancel and request the book again, your request will just be sent right back to member B and the clock will start over.

Subject: Thank you for letting me know
Date Posted: 2/11/2009 1:11 PM ET
Member Since: 3/7/2006
Posts: 38
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I understand now.Thank you for explaining it to me..Barbie4

Date Posted: 2/11/2009 4:13 PM ET
Member Since: 8/23/2007
Posts: 26,510
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Sometimes that happens.  People join and then lose interest in PBS but don't close their accounts.  I've never had one go through more than 2 people though before it was accepted.  And now that they've made the time out rules a little sticter you are helping to weed out some inactives.  It used to be harder to weed them out but now I think it only takes like 2 no responses before they put an account on hold.

Date Posted: 2/11/2009 4:31 PM ET
Member Since: 2/8/2009
Posts: 58
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I just read about this last night because I have one I'm waiting on also. It is hard to wait, but I can see why it's a good thing to do!

Date Posted: 2/11/2009 8:02 PM ET
Member Since: 11/6/2008
Posts: 110
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My experience has been that waiting for member takes six days. (I know PBS says it is five days.)

Date Posted: 2/11/2009 8:05 PM ET
Member Since: 8/23/2007
Posts: 26,510
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I think it gives 5 full days 12-12 then whatever is left to the day it was posted.  Something like that.

Cathy A. (Cathy) - ,
Date Posted: 2/12/2009 12:18 PM ET
Member Since: 12/27/2005
Posts: 4,132
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The first sender has 5 full 24-hour periods plus into the middle of that night whe a scheduled job moves things along. Assuming people request books at the same rate all day (probably they don't, but let's assume because it makes the math easy) the response time allowed for the first sender should work out to 5 days + 12 hours.

The second sender always gets the request a minute or two after the scheduled job canceled the previous one, but he too has 5 full 24-hour periods, plus into the middle of the next night to respond. Since the second sender's fifth day ends about 1 minute after requests are canceled, that additional time for him is 23 hours 59 minutes, so that's where the 6 days comes in.