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Topic: How to mark in a lost book as received with a problem

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Subject: How to mark in a lost book as received with a problem
Date Posted: 11/1/2007 6:46 PM ET
Member Since: 7/28/2005
Posts: 462
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If you've received a water damaged book after the request has timed out, how do you log it as such?  When I go to mark it in as received, it doesn't give me the option of reporting the problem.  What am I missing?

Date Posted: 11/1/2007 7:07 PM ET
Member Since: 9/30/2006
Posts: 6,944
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Do you mean the sender did not accept the request, but still sent you the book? 

Date Posted: 11/1/2007 10:03 PM ET
Member Since: 1/21/2007
Posts: 163
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I've had the same problem!  I recently recieved a book with what looks like a coffee stain.  It had been declared lost in mail.  When I marked it recieved though, there was no option for marking it recieved with a problem!  I just marked it recieved anyway, and PM'ed the person.  Does anyone know why this is?

Date Posted: 11/2/2007 7:33 AM ET
Member Since: 8/10/2005
Posts: 4,601
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No idea...never had that happen. I guess I would send a feedback to R&R about it. Maybe if they get enough of them, they'll make that screen with the option to mark it as a problem available for lost/late received books.

Cheryl