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Topic: How much time is allowed

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Subject: How much time is allowed
Date Posted: 7/18/2010 6:21 PM ET
Member Since: 5/17/2010
Posts: 220
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I thought after 5 days of no action the book I requested would be passed to the next member in line. The member who received the initial request has not responded to the pm I sent on the 15th asking about the status of the book.

 

 

Request Date:
7/9/2010 7:49 PM ET
Date Accepted:
7/13/2010 9:10 AM ET 
Label Print Date(s):
Awaiting Member
Date Mailed:
Awaiting Member 
Estimated Arrival:
Awaiting Member 
Date Posted: 7/18/2010 6:23 PM ET
Member Since: 6/29/2007
Posts: 17,095
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Melinda,

They have until 20th to mark the book mailed before it is canceled.  If they do not respond in time, your request will be passed to the next member.

Edited for accuracy.



Last Edited on: 7/18/10 7:58 PM ET - Total times edited: 1
Date Posted: 7/18/2010 6:31 PM ET
Member Since: 8/23/2007
Posts: 26,510
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It gives up to 5 full days to maill when you select the mail by date. So if they accepted on 7/13 and chose a mail by date of 7/18 then they'd have until 7/20 to mark the book mailed. So they are well within the allotted time frame. 

I personally would be annoyed to get a PM from someone asking when I'm going to mail a book when I'm still within the time frame allotted by PBS.  Especially if it came only 2 days after I accepted the request.  They are already getting reminders from PBS. 

When using PBS you have to be patient and allow the automated times the system has in place to work. Not everyone can mail a book immediately when they get a request.  They may need to wait for payday, their day off or rely on someone else to mail books for them. 



Last Edited on: 7/18/10 11:51 PM ET - Total times edited: 2
Date Posted: 7/18/2010 10:58 PM ET
Member Since: 5/17/2010
Posts: 220
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Well, I'm kind of embarassed now blushand I definitely don't want to annoy anyone. I just  asked because I have always gotten a "will mail by" on the status or "accepted printed" and didn't get either on this one.  I am hoping that since the member has not read my message yet that they won't get irritated.

Date Posted: 7/18/2010 11:51 PM ET
Member Since: 8/23/2007
Posts: 26,510
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It's entirely possible that it will time out. If it does and there's other copies in the system then it will reorder one for you. My guess is they probably selected a mail by date of today which is Sunday and will mail the book tomorrow. 

Date Posted: 7/19/2010 12:08 AM ET
Member Since: 5/17/2010
Posts: 220
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Thanks for you help. I guess I am more anxious about this book than I usually am. It is a wedding planner. My daughter's boyfriend proposed on July 4 and they chose Nov. 6 of this year for their wedding. She will be the first to leave the nest.  I am hoping this book will help us so we won't overlook anything and maybe it will give us a few ideas we can use.