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Topic: How should I respond to pm about book received?

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Subject: How should I respond to pm about book received?
Date Posted: 12/31/2010 10:10 AM ET
Member Since: 11/30/2007
Posts: 4,962
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I recently sent a member a 1991 children's book that was previously from a school library. The member did not have any RCs in regards to not wanting ex-library books.

I did receive my credit when he received the book, but this was his pm to me:

Thanks for sending.
You have to be careful about sending people books that have library stickers and markings inside. Most memebers won't credit you for that.

Should I respond back to his comment or not? If so, what should I say?

Cathy A. (Cathy) - ,
Date Posted: 12/31/2010 10:15 AM ET
Member Since: 12/27/2005
Posts: 4,124
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I would just say something like "Actually, at PBS, ex-library books are allowed to be swapped. You can verity this in the Help Center document "What can be posted for swapping here?". Here is a direct link to that document for your convenience: http://www.paperbackswap.com/help/help_item.php?id=204. Also, members are required to mark all books received, and there is no option to not give a credit when doing so."

Date Posted: 12/31/2010 10:45 AM ET
Member Since: 3/9/2009
Posts: 8,982
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 I don't see how anyone can NOT credit you if the book met all posting guidelines and there was no RC.  I do tag all of my ex library books, just like I tag hard covers without a dust jacket.  I find it makes my life easier in the long run even if the books stay a little longer on the shelf.  But that is my choice, the guidelines are very clear that I don't have to.

I'm not sure there would be a point to responding.  You sent the book.  You did your part.  He sent the credit.  He did his part.  The only thing left would be a long discussion of unvoiced expectations vs your ability to read minds.  Unless that's fun for you, I would say just go on and send out your next book.

Date Posted: 12/31/2010 10:46 AM ET
Member Since: 2/13/2007
Posts: 2,263
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I agree with Cathy completely! This seems to be a member who is not famiiar with the posting guidelines/rules. A polite pm letting him know that he might want an RC against ex-library books would be in order.

Date Posted: 12/31/2010 11:50 AM ET
Member Since: 2/5/2007
Posts: 30,800
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Lisa - if someone just orders a book and it you happen to be the sender do they automatically see that tag?  It never occured to me to do that because I didn't think tags were that viewable.  Kinda like putting something in your signature about the books and 99% of the people who order from you never see it. 

Thanks for letting me know one way or other.  Good idea if it works.

Date Posted: 12/31/2010 12:05 PM ET
Member Since: 5/3/2006
Posts: 6,436
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"I do tag all of my ex library books, just like I tag hard covers without a dust jacket.  I find it makes my life easier in the long run even if the books stay a little longer on the shelf.  But that is my choice, the guidelines are very clear that I don't have to."

Don't the guidelines explicately *discourage* this? Taggings are general and not supposed to be used to indicate book condition.

From the help docs:

  • An Inappropriate tag is one that describes a particular copy of a book, or that is scatalogical (these are never appropriate!), or that actually impedes other members' use of the club.  See examples of Inappropriate tags.
Date Posted: 12/31/2010 12:23 PM ET
Member Since: 8/16/2007
Posts: 15,186
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It will help the membership as a whole if you education him politely that ex-library books with stickers and stamps are swappable and that he is required to mark books received regardless of the condition. If he doesn't know that basic condition rule what else doesn't he know about?

Lisa - people do not see your personal tags on your Bookshelf unless you provide a link to the personal Tag list in your header or something.  Willa is also correct that using Tags to indicate condiiton of a book is one of the inappropriate uses because the member only sees the Tag, not what copy in the system it applies to so some people might think it means it applies to all copies in the system under that ISBN.

Date Posted: 12/31/2010 12:41 PM ET
Member Since: 7/19/2008
Posts: 15,398
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Tags are the name of line below the description that attaches to every copy of the book.  Notes (AKA yellow stickies) are the personal note that only you can see.  Is this an issue of PBS terminology? 

Writing a note on your bookshelf header would be a way to state which books are ex-library books.

 

Date Posted: 12/31/2010 12:51 PM ET
Member Since: 8/18/2008
Posts: 7,759
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I would also suggest that you let him know that if he doesn't want ex-library books in the future, he can add a requestor condition on his account so stating.  Yes, telling him that ex-library books CAN be traded here does not fix the frustration he probably feels if he's not satisfied with the book.  I'd politely tell him how to go about fixing the problem for the future as well.  You can also mention that if he's not happy with the book, he can repost it.

Date Posted: 12/31/2010 9:18 PM ET
Member Since: 7/31/2007
Posts: 2,690
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Emily, even if she put a note on her bookshelf header does not ensure that FIFO orders from her will ever see that information.

Date Posted: 12/31/2010 9:32 PM ET
Member Since: 8/23/2007
Posts: 26,510
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There is no need to notify people of no dust jackets and books being ex-library. If they don't have an RC about it then send the book on and refer them to the rules if you get a complaint.  

Date Posted: 12/31/2010 11:20 PM ET
Member Since: 12/28/2006
Posts: 14,171
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I also agree with Cathy.  Ex-library books are specifically allowed under PBS posting guidelines, your receiver should check that out.

Tags won't work.  Your personal stickies are not readable by other members, and tagging the book does not tell other members which copy the tag applies to (PBS rules also specifically ban tagging comments that apply only to your copy of the book). 

From the 'help' documents, tag section:

  • A Club-Useful tag uses words and phrases that describe the content of the book. See examples of Club-Useful tags below.
    • When coming up with a Useful tag, ask yourself "What words will other members search for to find books like this?"
  • A Personal tag has meaning only for the tagger.  See examples of Personal tags.
    • Members can use these, but there is almost always a better way to do what you're trying to accomplish.
  • An Inappropriate tag is one that describes a particular copy of a book, or that is scatalogical (these are never appropriate!), or that actually impedes other members' use of the club.  See examples of Inappropriate tags.