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Topic: ISBN says HC.... problem

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Subject: ISBN says HC.... problem
Date Posted: 12/26/2010 12:09 PM ET
Member Since: 10/30/2010
Posts: 495
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but it's a PB.

So, I received a request for a book. I printed out the postage from PBS. $3.00.

I go to get the book from storage and see it is a PB. Does this happen often? 

I checked the ISBN and it is the same as on the book I have to mail.

So, I contacted the requester to see if it is OK to send the PB. She has not yet responded. I don't like surprises. :)

What to do?

Date Posted: 12/26/2010 12:31 PM ET
Member Since: 2/13/2007
Posts: 2,272
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When you listed the book you were asked to verify that the binding matched the binding associated with that ISBN -- that was where you made your mistake. If the member does not accept the book because it is not a hardcover then you are out your postage money. You will have to remove it from your shelf and then list it again using the post without an ISBN option.

Date Posted: 12/26/2010 12:50 PM ET
Member Since: 8/16/2007
Posts: 15,201
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You should cancel the request since one of the 4 required fields do not match. 

It actually is a somewhat common occurance. Publishing companies will use the same ISBN for more than one binding and the first one into the PBS system gets the ISBN, all others need to be posted as a book without an ISBN.

It is always safest to get the book out and confirm it is still to be found, postable, and posted correctly before accepting the request, especially before printing postage since that is nonrefundable. 

Subject: thanks....
Date Posted: 12/26/2010 10:03 PM ET
Member Since: 10/30/2010
Posts: 495
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Thanks for the ideas.

I think I will send her the book tomorrow unless she contacts me and says NO.

I mean, I might as well send it since I paid the postage and all. I doubt she will throw it away. If she asks for a credit I will give it back.

 

greg

 

 

Subject: She replied....
Date Posted: 12/27/2010 12:00 AM ET
Member Since: 10/30/2010
Posts: 495
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and said "no problem". 

See, I fret to much. 

 

 

Date Posted: 12/27/2010 3:24 AM ET
Member Since: 10/13/2010
Posts: 4,315
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I ran into that problem a few weeks ago, only I was on the receiving end.  The book had the same ISBN, BUT the book I wanted was PB & what I got was HC.

If the sender would have contacted me ahead of time before she mailed it, I would have been okay with it, but she didn't contact me first. I was disappointed when I thought I was getting a PB.  I asked her for the credit back but didn't get a response from her at all. indecision

Glad it worked out for you though!  But it does at least teach us all a lesson to look when we are adding books on here to make sure that what we have matches what PBS says the book is.

Date Posted: 12/27/2010 6:12 AM ET
Member Since: 7/19/2010
Posts: 3,673
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I had it happen to me as a sender once, and the receiver said she was okay with it because she just wanted to read the story it wasn't a keeper for her. The sad thing is u probably paid more in shipping then u need to. :-)
Date Posted: 12/27/2010 9:06 AM ET
Member Since: 5/14/2009
Posts: 6,852
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I think I will send her the book tomorrow unless she contacts me and says NO.

I mean, I might as well send it since I paid the postage and all. I doubt she will throw it away. If she asks for a credit I will give it back.

Greg, by doing this you are creating a potential mess.  The member can not post this book under the ISBN number on the book.   They must  post this book without a ISBN.   If she is new and doesn't fully understand the posting rules, then she is open to a RWAP.

The proper process would be to cancel the transaction and notify the sender.  If she didn't respond and you wanted to send the book on anyway, it would have been as a freebie, not as a transaction.  To send the book anyway and only return the credit if she asks is not right.  She can give you a credit for the book, but it should not be sent through the FIFO process but personally through forwarding a credit.  Continiuing that type of practice could land your account in jeopardy with the site administrators.

and said "no problem". 

See, I fret to much. 

I would take the advice from Melanied above and do not accept the request until you know the book meets PBS conditions for swapping and matches the 4 items to the PBS database (author/title/binding and ISBN) .  Since this happened once, I recommend going through your bookshelf and making sure that the books meet the database requirements and PBS conditions for swapping.  Personally,  I review books I have posted every-so-often.  Some books I find that have been sitting on the shelf for a long time the binding starts to crack or there is a stain I missed, etc.  I promptly pull those off my shelf and I will donate or recycle depending up on the condition of the book.