Discussion Forums - eBook readers eBook readers

Topic: Do you have insurance or an extended warranty?

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
  Unlock Forum posting with Annual Membership.
Subject: Do you have insurance or an extended warranty?
Date Posted: 12/14/2010 6:53 PM ET
Member Since: 8/27/2005
Posts: 629
Back To Top

Have you ever had to use it? I've not had my Nook very long and I'm wondering about getting it before a month is up. 

Date Posted: 12/14/2010 7:57 PM ET
Member Since: 5/10/2007
Posts: 5,526
Back To Top

I've had my Sony e-reader for 1 1/2 years and never had any problems

Date Posted: 12/14/2010 8:36 PM ET
Member Since: 4/23/2007
Posts: 9,497
Back To Top

I got one (Staples). If I don't need it, great, but if I do...Staples extends it to 3 years, I think.

Date Posted: 12/14/2010 8:41 PM ET
Member Since: 11/24/2005
Posts: 5,638
Back To Top

I have not used an extended warranty on any of mine. My Sony 505 ereader is still going strong, gave it to a family member. I have a Kindle 1st generation that's 2 1/2 years old, never given me a problem. I have a Kindle 2nd generation that's about a year old, no problems. So I didn't bother to get one for the Nook. In a case, they're all reasonably sturdy as long as you don't let the dog play with them, etc. 

If you want one, I've heard from many sources that SquareTrade is cheaper and they're apparently easy to deal with. People say that they offer coupon codes as well, found by Googling. 

Date Posted: 12/14/2010 9:00 PM ET
Member Since: 4/28/2009
Posts: 3,038
Back To Top

I had an extended warranty and the button to start my Sony 505 just popped off so I took it in and they replaced it right out....was worth it to me.  Although my incident was a freak occurrence.



Last Edited on: 12/14/10 9:01 PM ET - Total times edited: 1
Date Posted: 12/14/2010 10:34 PM ET
Member Since: 3/13/2009
Posts: 8,022
Back To Top

I've had my Sony PRS-505 for 3 years.  Dropped it multiple times on various different surfaces and haven't had any problems other than a few dings in the case.

Date Posted: 12/15/2010 4:19 PM ET
Member Since: 8/18/2005
Posts: 7,977
Back To Top

No, but I'm very, very careful with mine. Not that I won't do something stupid one day, but figure it wouldn't be covered anyway. They don't always cover accidental damage.

Date Posted: 12/15/2010 4:38 PM ET
Member Since: 12/27/2007
Posts: 702
Back To Top

I did buy the extra year on my Kindle 2, but since I've had no problems, accidents, etc., I didn't buy one on my Sony 350.  I'm very careful with them both, however.  I keep each in a case.  Well, actually, I sometimes take my Kindle out of the case but just at home and in my reading chair.  The case that I have for the Sony is only slightly bigger than the reader itself, so I never take it off.

Date Posted: 12/16/2010 7:06 PM ET
Member Since: 10/7/2007
Posts: 7,751
Back To Top

I read in bed...so I plan to get it!  I dropped books & rolled over on them in my sleep LOL  So I taking No Chances with my Nook!

Date Posted: 12/16/2010 7:22 PM ET
Member Since: 2/28/2008
Posts: 2,553
Back To Top

I just bought a Square Trade warranty for my Nook Color. It's a 3 year warranty (a year longer than the one B&N offered, and for the same price) and covers accidental damage as well as any other problems. And I had a 20% off coupon so it was even cheaper than the B&N warranty (took 10 bucks off the price). Square Trade has a good rating through the BBB and I checked out reviews online and folks are generally happy with them, so I went for it. I figure 40 bucks (little over 10 dollars a year) is cheap for a little peice of mind. My ereader has fast become my favorite gadget :)

Subject: Squaretrade
Date Posted: 12/17/2010 8:52 AM ET
Member Since: 9/19/2006
Posts: 3,814
Back To Top

Everything Sarah said cheeky I took out a Squaretrade warranty on my Nook especially for the accidental damage coverage.  Since then I've purchased Squaretrade warranties for some other electronics that I've purchased.

TODAY THERE IS A 30% COUPON CODE (SANTA) at Squaretrade for the first 2000 customers since I got the email at 3am.  Otherwise it's 20% off.

Date Posted: 12/19/2010 2:12 PM ET
Member Since: 8/15/2007
Posts: 10,364
Back To Top

Another happy SquareTrade customer here!

Date Posted: 12/19/2010 3:25 PM ET
Member Since: 4/25/2007
Posts: 11,496
Back To Top

I never even thought about insurance or an extended warranty.  I'm very careful with my stuff and I wouldn't spend the money on either.

Date Posted: 12/19/2010 4:46 PM ET
Member Since: 8/13/2008
Posts: 13,147
Back To Top

I agree Sarah. Complete waste of money for me. I already get a year from Barnes and Noble, that's all I'll need. It I happen to drop it (not very likely, I treat the thing like a baby) it's not so expensive that I can't easily replace it. Now if it was an iPad or something...It might be a different story.

Date Posted: 12/23/2010 1:35 PM ET
Member Since: 5/3/2006
Posts: 6,436
Back To Top

I thought about the warrenty but decided that with technology changing so quickly, I might well prefer to replace my ereader with a different version if anything happened to it. 

Angie -
Date Posted: 12/26/2010 2:07 AM ET
Member Since: 2/24/2007
Posts: 3,299
Back To Top

I thought about the warrenty but decided that with technology changing so quickly, I might well prefer to replace my ereader with a different version if anything happened to it.

Not to mention that in another year when the manufacturer warranty is up, the price will possibly be even lower. If it's a $40 warranty for a brand new Nook that cost me $99, I'll take my chances that my Nook will be okay.

Date Posted: 12/26/2010 10:33 AM ET
Member Since: 9/2/2006
Posts: 4,110
Back To Top

I did buy the extra warranty on my Nook, but at the time the darn thing was $249, and I wasn't sure how fragile it would be.  Also I knew I'd be taking it everywhere, including vacation which this year was Hawaii... and the Nook warranty covers accidental damage like breakage if you drop it, or get it wet. 

However... I'm not sure if I would again.  In a book like case, first the Alice and now a Jonathan Adler cover, it is quite durable.  Of course like Sarah I am very careful with my stuff, I also put on a screen protector and a skin the day I got it to keep it clean and scratch free.  I take my Nook everywhere, in my purse I am never with out it, and it has endured quite nicely, even the few times my purse has dumped out onto the floor of my car.

Now that the price dropped... and may again, no I don't think I would.   And yes, I will be buying another Nook if and when this one ever craps out. 

Date Posted: 12/26/2010 3:49 PM ET
Member Since: 5/14/2009
Posts: 31
Back To Top

No I didn't with my Kobo but I wish I did. I had it 6 months and it froze constantly. I think there may be something wrong with the hard drive. I read the limited warranty that came with it, and you need to pay to mail it back, and they might send you one before its fixed but want a credit card on hold so they can charge you for the new one in case they decide that you caused the damage yourself, and to me that's just not worth it. I gave up and ordered a Kindle last night using my Christmas money. 

Date Posted: 12/26/2010 3:53 PM ET
Member Since: 11/24/2005
Posts: 5,638
Back To Top


Last Edited on: 3/6/11 12:37 PM ET - Total times edited: 1