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Internal Consulting for HRD Professionals: Tools, Techniques, and Strategies for Improving Organizational Performance
Internal Consulting for HRD Professionals Tools Techniques and Strategies for Improving Organizational Performance Author:Jerry W. Gilley, Amy J. Coffern A how-to guide for making the transition to the often unfamiliar turf of internal consultant. By explaining everything the internal consultant needs to know--from an overview of his or her role in the organization to a problem solving process that improves performance and quality and helps manage change--this road map to positioning an HRD profe... more »ssional or department as a valuable resource covers: the knowledge, skills, and attitudes required and expected of internal consultants; how to build positive client (employee) relationships; how to make the transition to nontraditional or nonclassroom training; how to keep your interanl consulting efforts aligned with organizational strategic goals and objectives.« less