Discussion Forums - eBook readers eBook readers

Topic: Kindle Fire Help

Club rule - Please, if you cannot be courteous and respectful, do not post in this forum.
  Unlock Forum posting with Annual Membership.
Subject: Kindle Fire Help
Date Posted: 6/13/2016 5:09 PM ET
Member Since: 12/30/2006
Posts: 929
Back To Top

I have a first generation Fire that I am using for the first time in a while.  I can get to the PBS main page but when I sign in it tells me the page is not available.  Anyone know what my problem is?

Thanks,

Date Posted: 6/15/2016 4:28 AM ET
Member Since: 1/19/2008
Posts: 14,777
Back To Top

you might want to see if there's an update to whatever web browser you're using.  PBS added some security stuff that wants you to be using the latest browser, and if yours is too old it won't let you in.  i would *think* it would give you an informative error message in that case, but i haven't seen it.

other than that, not a clue, sorry!

Date Posted: 6/20/2016 9:31 PM ET
Member Since: 12/30/2006
Posts: 929
Back To Top

Thanks, Ellen.  I think you're right about my browser being too old.  It's the first Kindle Fire so apparently doesn't meet the PBS security requirements.  frown