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Topic: Labels Not Working?

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Subject: Labels Not Working?
Date Posted: 5/11/2009 4:27 PM ET
Member Since: 11/15/2005
Posts: 9
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I can't get a label today. Firefox says they're downloaded, but they won't open. Just me?

Date Posted: 5/11/2009 5:49 PM ET
Member Since: 1/19/2009
Posts: 2,054
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Probably not. The first couple of times I tried to print a label I kept getting the message can not mail to this address. When I looked that up in the help documents it stated that it was an error message and to just keep trying after a few minutes and it would work itself out. Took me a few trys but it finally printed.

Date Posted: 5/11/2009 6:08 PM ET
Member Since: 7/19/2008
Posts: 15,384
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They turned off the labels on Sunday due to the postage change.  Probably just not yet reset.

Date Posted: 5/11/2009 6:36 PM ET
Member Since: 8/23/2007
Posts: 26,510
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There appears to be some glitches going on with the postage and labels probably because of the postage increase.

Date Posted: 5/11/2009 7:00 PM ET
Member Since: 12/9/2007
Posts: 9,601
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Yep, we were warned about this happening - at least the part about Sunday.  But you have to figure that with the USPS changing their site and all PBS probably has had problems meshing it with our system.  It will be ironed out.

Ruth